NTT Customer Success, Service & Operations Department Salaries in Mumbai (Updated 2025)

Likes

The only thing which every employee will like is that the company will not ask you to leave but will make you feel that you.

Dislikes

The quoted salary is something you will not get. The parks and benefits in actual are completely different from the offer letter. Every single step is manual. People never talk about change or automation.

Likes

Work culture is good, work life balance, lot of projects and you will never be in the bench. Nice co workers and managers.

Dislikes

Salary hike is not very good and by some technicality they might reduce your chance for appraisal.

Likes

Culture of the company is good. Colleagues & managers are supportive & helpful. They don't micromanage. Sales people have to come to the office all 5 days a week, but Hybrid working is allowed if you have a genuine reason.

Dislikes

For Sales people, fixed component of salary is somewhat less, keeping in view of industry standards.

Likes

There's no salary issue always on time even sometime before.

Dislikes

For what you are selected doesn't matter. You have to work whatever they need & sometimes overtime also, Without any pay, Saturday is working always.

Likes

You will get the salary on time. you will receive the all the final documents definitely.

Dislikes

Don't trust the words of any Managers and Team leader, directly discussed with the HR and take the confirmation for the every words on mail. Clear everything about leaves, holidays allowances if you are working, Shift-timing. Also Make sure the client location and if there are any other rules for the shift and any other thing clear that. You should raise the concern if you have any issue, HR not taking care after the induction and take approval for every allowances as early possible.