Novartis Customer Service Executive Salaries by Employees (Updated 2025)

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₹3.2 Lakhs - ₹4.1 Lakhs

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Last Updated: 28 Feb 2025

Companies similar to Novartis for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Agilent Technologies Customer Service Executive Salary 1 - 4 years exp. (8 salaries)	₹2.9 L/yr - ₹7 L/yr 43% more
Abbott Customer Service Executive Salary 2 - 8 years exp. (5 salaries)	₹2.9 L/yr - ₹6.2 L/yr 25% more
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Sanofi Customer Service Executive Salary 3 - 7 years exp. (4 salaries)	₹2.8 L/yr - ₹4.9 L/yr 8% more
Zydus Lifesciences Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹1.8 L/yr - ₹4.5 L/yr 21% less
Sun Pharmaceutical Industries Customer Service Executive Salary 0 - 6 years exp. (3 salaries)	₹1.1 L/yr - ₹3 L/yr 44% less

Customer Service Executive salary at Novartis ranges between ₹3.2 Lakhs to ₹4.1 Lakhs per year for employees with 16 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Novartis.

Similar Designation salaries in Novartis

Customer Care Executive Salary

(AmbitionBox Estimate)

₹1.4 L/yr - ₹1.8 L/yr

Customer Support Executive Salary

(AmbitionBox Estimate)

₹3.1 L/yr - ₹3.9 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹37.8 L/yr - ₹48.3 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Sales Executive Salary

(8 salaries)

₹4 L/yr - ₹10 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹11.7 L/yr - ₹15 L/yr

Senior Associate Salary

(12 salaries)

₹4.15 L/yr - ₹15.5 L/yr

Sales Officer Salary

(4 salaries)

₹2 L/yr - ₹6 L/yr

Process Associate Salary

(7 salaries)

₹1.9 L/yr - ₹7 L/yr

Team Lead Salary

(58 salaries)

₹18.6 L/yr - ₹48 L/yr

Salary related reviews for Novartis

Team Lead in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

4.0

• posted on 18 Jan 2025

4.0

for Salary and Benefits

Likes

Work life balance is good for most of the teams. Good perks like pat leave is 6month, relaxed leave policy.

Salary - Good

+3 more

Dislikes

No scope to learn something new or ground breaking. Pay is below industry standards. Every 2-3 years they keep changing the process or team structures.

Analyst in Hyderabad / Secunderabad

Contractual

Procurement & Supply Chain Department

1.0

• posted on 07 Dec 2023

1.0

for Salary and Benefits

Likes

only learning i liked about Novartis.

Dislikes

... even bother to look after employee complains. absolutely extinct department. 7. managers will call personally and ask employees to work on saturday and sundays without any extra pay. 8. they retaliate against external/ contractual employee if not listening to them. 9. raising against management with valid issues is not taken seriously. Overall -SCM is the worst department to work.

Salary - Bad

+5 more

Manager in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

1.0

• posted on 02 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing much only salary is on time as per payroll calendar.

Dislikes

Late promotion cycles. Promotion and salary hikes are given to people closer to management. Favouritism to department managers play key role here in development

Salary - Bad

+5 more

Data Steward in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

5.0

• posted on 24 May 2024

5.0

for Salary and Benefits

Likes

Work life balance is amazing, tech is good, salary is great, benefits are great, company culture is awesome. Lot of involvement with business stakeholders gives exposure

Salary - Excellent

+3 more

Dislikes

Opportunities for growth are less, if someone is pure techie, may get disappointed with the kind of work. Some days pressure is a lot, while most other days are quite breezy.

Skill development - Poor

+1 more

Business Process Excellence Manager in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

5.0

• posted on 03 Oct 2024

5.0

for Salary and Benefits

Likes

Transparent Salary comparison with market. Learning and growing opportunities. Your voice is counted. Flexi working hours, good management providing regular updates. Supportive seniors.

Salary - Excellent

+6 more

Dislikes

Nothing as such in my area of work.

see more salary related reviews

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What people are saying about Novartis

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a snowflake developer

1w (edited)

Novartis Job Offer

Hi everyone, I have 3.6 years of IT experience and currently work at a service-based company in Pune. My current CTC is 14 LPA (13.5 LPA fixed). I recently received an offer from Novartis Hyderabad as Data Analyst level 3 with a CTC of 19.9 LPA (18.3 LPA fixed). Is this a good offer, or is it on the lower side for my experience? Would appreciate your suggestions! Any answers from people working at Novartis pls ?

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Novartis Customer Service Executive Salary FAQs

How the salary growth look like for a Customer Service Executive at Novartis in India?

The salary growth for a Customer Service Executive at Novartis depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive can expect the following growth trajectory at Novartis:

Experience	Average Salary Range
15 years	₹3.2 Lakhs to ₹4.1 Lakhs per year

and so on.

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Novartis Customer Service Executive Salaries

Novartis Customer Service Executive salary in India ranges between ₹3.2 Lakhs to ₹4.1 Lakhs. This is an estimate based on latest salaries received from employees of Novartis.