Nielsen Director Customer Success salaries in Mumbai (Updated 2025)

Likes

Good work environment and culture.Teammates are supportive and the management is transparent.

Dislikes

There is a lot of politics and the management doesn't address our issues.salary is decent but career Growth is slow.

Likes

...aybe They Just Started Growing When The Adhaar Cards were Introduced In India . Everyday Checkout From Workplace Is Not Confermed Because Of Workload And Target Acheivement , but Salary will Be On Time At 27th Of The Month .

Dislikes

Seniors Had The Priority To Engage You As Much As They Can.

Likes

- salary on time. - some learnings on tech depending on the team

Dislikes

- US team was layed off and Indians were hired to replace them - US team was least interested in the KT and somehow gave KT and left - codebase quality is poor. - Byjus CTO joined here as CTO and gave ultimatum to return to office or resign by given date. - Not much learning. - HR is chindi chor while negotiating salaries.

Likes

Good start for freshers. Decent work-life balance.

Dislikes

Very low pay. Rude colleagues who call themselves seniors because of their tenure, they don't know the basics of the work. The work is just copy-pasting, requires no skill and qualifications. Nobody understand the purpose of doing this. The management is the worst. They are very shady, make fake assurances regarding growth and promotions, target and shame people who speak up or ask for clarity. No efforts taken to retain the top talents. Everyone is leaving and the team will barely make it till the next quarter since it's understaffed and left with people who are good for nothing. When anyone tries to leave due to the above reasons, they are shamed and termed as "job hopper".

Likes

Just the compensation offered was good. Rest all dislikes

Dislikes

Constantly laying off people. No respect for people working since 5,10+ years. They offer free lunches and in background laying offs. They have brought GCC in india only to get cheap labour and save money for their larger debt. It’s not the company of same culture as it used to be 5 years ago. They are already a sinking ship. CTO and senior manager expects team to work on weekends for their wrong decisions.