NeoSOFT Key Account Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Nothing except salary on time

Dislikes

Management doesn't care about employees, especially digital marketing department is the worst and employee here don't have freedom of speech and the thing you will experience here is politics and seniors are really insecure.

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Learning opportunities available.

Dislikes

...t's a waste of time since the client interview is done post joining the company. Any escalation from the client can put your salary on hold. You might have to relocate from the originally agreed work location to the client place. Emergency leave can get you fired, they are not very understanding about such situations. Also no maternity leaves here.

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You can learn how to manage tremendous work pressure

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Politics , bios , no maternity leave , pathetic payroll team , non supporting pay roll team.. No job security, hardly 2 to 3% hike , not giving notice payment in case of termination Think 10 times before joining

Likes

If you're assigned to a client location, factors like work-life balance, skill development, work satisfaction, and company culture are determined by the client, not Neosoft. In such cases, you have to adhere to the policies and environment of the client company.

Dislikes

A salary hike with a loyalty incentive seems unusual, as it requires employees to return 50% of the hike if they leave within a year. While a minimum commitment of three months might be reasonable, this policy essentially functions like a bond. Additionally, the first month's salary is withheld after resignation and released as full and final settlement three months after the last working day. While holding it for one month may be understandable, a three-month delay feels excessively long

Likes

If you are on client site, your salary will be very good and further allowance will also provide.

Dislikes

No job security. No Work life balance. No Professional culture. if your project is complete/terminate then company will terminate you on next day.