NeoSOFT Customer Service Associate salaries in India

Likes

Even during Covid worst time, our company never delayed our salary. I always received my salary on time. Even the compensation that we earned were paid to us on time. Thankful to them for understanding what our core needs are.

Dislikes

People get many reasons to criticize any company. Ask me, I am working here from 5 years, not a single thing in this particular.

Likes

Talking of the compensation and the benefits, they are at par. Genuinely, I feel to appreciate our company leaders for thinking of such benefit offerings.

Dislikes

You must really work hard and show results to prove your place here; else you won't grow. Hard work and your mutual efforts are all that matters here.

Likes

Learning opportunities available.

Dislikes

...t's a waste of time since the client interview is done post joining the company. Any escalation from the client can put your salary on hold. You might have to relocate from the originally agreed work location to the client place. Emergency leave can get you fired, they are not very understanding about such situations. Also no maternity leaves here.

Likes

You can learn how to manage tremendous work pressure

Dislikes

Politics , bios , no maternity leave , pathetic payroll team , non supporting pay roll team.. No job security, hardly 2 to 3% hike , not giving notice payment in case of termination Think 10 times before joining

Likes

If you're assigned to a client location, factors like work-life balance, skill development, work satisfaction, and company culture are determined by the client, not Neosoft. In such cases, you have to adhere to the policies and environment of the client company.

Dislikes

A salary hike with a loyalty incentive seems unusual, as it requires employees to return 50% of the hike if they leave within a year. While a minimum commitment of three months might be reasonable, this policy essentially functions like a bond. Additionally, the first month's salary is withheld after resignation and released as full and final settlement three months after the last working day. While holding it for one month may be understandable, a three-month delay feels excessively long