NeoGrowth Credit Customer Service Executive salaries in Customer Success, Service & Operations in India

Likes

...od and job is not secured when you don't achieve your target but and there is a hectic job but teammates are supportive and they give good salary

Likes

Worst company i never seen like this am worked on credit team but there is no support in credit team even sales team compare to credit they r better

Dislikes

...hike on this but this year mangement given us 850rs appraisal.this is cheating . now we left the company now currenly one fresher joined neo grwoth his salary comparing to my salary 50percent higher 😡 now how can the managment give that hike to new fresher ??? even experiance workers nt getting that much salary. neo growth unsecured loan cheating customer to flat rate of intrest but they dnt have to give good salary to employe bulshit worst company i wasted my last one year in neo growth

Likes

Work Environment was good, Teammates are supportive Management is not bad, and Company Policy was average, Appraisal are good, but presently I am Jobless due to covid-19 company has been fired

Dislikes

There are lot of policies and the management don't address our issue. Salary is good but career growth was slow.

Likes

They give decent pay for the engineers which is the only pro. Please don't fall for it.

Dislikes

...e back to the office even during peak times of covid(first and second wave). He threatened people that he will cut their salary too if they don’t come back. - Till today, he doesn’t even know the number of different projects that are built and maintained by his team, or at least what is the responsibility of each project too. - He doesn’t know how to treat and retain good people. He ended up outsourcing third-party people on contract who also ended up leaving.

Likes

...ry simple and minimalistic. But some days can be very hectic and exhausting . Salary is credited on time every month. Never gets delayed. In terms of job security, it is good. You won't get fired easily even if you are underperforming. Flexible work timings. So if you are not looking to work or learn much and just wanna chill then its very good for you.

Dislikes

Very less learning opportunities in tech department as most of the systems have legacy codes and it is extremely difficult to modify those. Also, rude and aggressive behaviour of stakeholders. Note:- business stakeholders will directly contact the developers for anything. The product guys won't inteface much with the stakeholders. So, you will have to deal with everyone yourself and bear all the pressure from business stakeholders directly Also management is also not much keen on making/adopting new technological advancements. Also do not expect any hikes or bonuses. They don't like to share their profits. No WFH policy even during these tough times.(The recruiters won't tell this at the time of hiring) Last Saturday of every month is working day. (Recruiters won't tell this either) No skill trainings are provided as well.