Narayana Health Senior Customer Service Executive salaries in India

Likes

Like working in a govt hosp... nobody questions you so no pressure in that way..if u keep on doing your work quietly you can stay in the company for years together..nobody cares actually.unlike other corporate hospitals

Dislikes

...k ..no appreciation and instead you are made a scapegoat in case of any issue. Salary is less than market standards. Toxic culture of boss pleasing people.people who are old in the system just won't let you do your work peacefully and try their best to put you down.only way of survival is either be a boss pleaser say yes to every work even if it isn't your responsibility or keep on working quietly without raising your voice or just change your job.The culture sucks big time.

Likes

Work life Balance

Dislikes

Salary structure very bad, Performance Appraisal being absolutely biased & Bad increments, Very Biaised about Promotions, Giving Retainers to particular category of staff who are Pet Peeves of Managers, Very Poor Employee Benefits in terms Of Leave Policy, No Work From Home Policy, Extra Benefits like providing refreshments to staff and additional perks like Ex Gratia or Puja / Diwali gifts to staff.

Likes

IN THE NARAYANA HEALTH SALARY IS PROVIDED AT THE FIRST DAY OF THE MONTH. RIGHT TIME, RIGHT SALARY.

Dislikes

IN THE NARAYANA PARTIALITY IS VERY COMMON. HERE MOST OF TIME PROMOTION HAS NOT HAPPENED PROPERLY AS PER SOMEONE’S ABILITIES OR HARDWORKING.

Likes

I like few consultants...they are very hardworking and empathetic to the patients as well as other employees

Dislikes

... doctors and other staff, creating an uncomfortable and demotivating atmosphere. Overtime Work: HR and some in-charge consultants often assign overtime duties without providing adequate compensation, which is not only unfair but also demoralizing. Unpaid Work:Despite putting in the extra effort and time, the company fails to compensate us for the additional work done, which affects morale and overall job satisfaction. Unfair Practices: There are instances where in-charge doctors prioritize their own benefits, leaving the rest of the team feeling unsupported and undervalued. I hope these concerns can be addressed to create a more supportive, safe, and respectful workplace for all employees. Because of these issues i had to resign from there...

Likes

Working in supply chain here is like gaining an ocean of knowledge about the process. You get exposed to their entire SCM cycle. From purchasing, negotiation, delivery to fulfilment. If your main interest is to learn about the domain, this place gives you ample experience for it.

Dislikes

...xperience especially the ones who have been here for more a long period of time. Pay is not bad, but still could do more. Appraisals are not bad for me, it was done in a fair manner. Those who work in units have a 6 day work/week. Which i personally dislike. But it's upto each individual. Overall it's a decent place to learn but people and culture is not that good that might have a direct impact on your work as well. If you think you can handle/tolerate such a toxic atmosphere, you might fit it right.