Muthoot Fincorp Branch Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

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Fix office timing and supportive staff

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... business targets, fostering customer relationships, and mentoring team members. However, I wish to highlight a concern regarding the disparity in salary increments and promotion benefits between vintage staff and newly recruited employees. Over the years, I have observed that long-serving employees, despite their proven track records and dedication, often receive comparatively modest increments during promotions. In contrast, newly recruited staff members are offered higher starting salaries and enjoy more substantial increments as they progress. This practice can sometimes lead to feelings of undervaluation among vintage staff, who have consistently demonstrated loyalty, expertise, and a deep understanding of the organization’s values and processes. It may also impact overall motivation and morale, as the efforts of long-term employees appear to be less recognized in monetary terms compared to newcomers. I believe Muthoot Fincorp values its employees and strives for fairness in its policies. Therefore, I would like to suggest that the organization considers implementing a more balanced approach to increments and promotions, taking into account both tenure and performance. This would not only enhance the morale of long-serving employees but also reinforce their commitment to the company's continued success. Thank you for providing this platform to share feedback. I trust that the management will give due consideration to this matter and take steps to ensure a fair and equitable workplace for all.

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Work environment is good. Work life balance is good. Salary is satisfying and seniors are supportive. Best for career oriented person.

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Monday to Saturday office. Less festival leave like in deepawali and chath pooja.

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MFL is giving opportunities to show your hidden talent like blue waves

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Salary structure is not good , i am working since 2015 but there is no enhancement like other NBFC nd Bank 's salary structure.no advantage for vintage staff even new staff getting nyc salary package.

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Salary COVID period also credited on time.public service low interest launch in every year for the new customer.new customer gifts we are providing mostly.

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COVID period I am pregnancy in 8th month.that time I am suffer COVID symptom.but they are not even given a single day leave. I manage and put a hard work in that time.no increment my survey period.

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It's a family feeling while working with our company. we are receiving calls from our higher officers and this time not for targets but asking about health conditions and suggesting about precautions to be taken.. Feeling good

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Nothing, but ya little disappointment about salary increments. Of course it's based on performance even though.....