Muthoot Finance Customer Care salaries in India

Likes

The one and only thing is good that they pay the salary on time. But the salary is very low compared to their competitors.

Dislikes

Nothing is good in the company. The regional office staff will not help you when you face some problems. When you join the company they will tell you that it's a 9-6 job but in reality it is 9-7:30 job or beyond. Create senseless pressure by the management. Even they forcefully work you on "SUNDAY". That means there are no holiday. Think 100 times before join this company.

Likes

salary hike and Career growth is nominal.. work culture and work life balance is best

Dislikes

Increment of salary and Incentives payout is only for seniors and RO employees, branch level employee only get the nominal amount

Likes

The salary will be credited to your account in every 30th or 31st of the month

Dislikes

The worst company I have ever seen.companies motive only for increasing the profit and AUM.mostly they prefer to work even on sundays.they think that employee has not family or personal life.normally the working time is 9:30 to 6:00 but we should come to branch on 8:00 to 7:30.thre is no extra payment or benefit for extra time. The superior persons are not support for increasing the business and complete our target and pushing the OTC products at the time of releasing the incentive or bonus.they think that they should pay the incentive to employees but tomorrow they push to login the OTCs.there is no chance to convince the customers for the products because such a worst products they are cross selling.unable to handle the pressure from the superiors the employees login the products using their own cash and become a debtor.this is the reality in muthoot finance.the incentive structure may vary from the performance of the employees like when we perform poorly they should increase the payout per product but we perform better they should decrease the payout per product.

Likes

Yes,they look after there employees and have very strong Audit team which help in taking quick and responsive initiatives over any queries.

Dislikes

...the RM and the other employees at Ro level takes the Branch staff for granted 2. Salary package is very very low as compaire to others. 3. They ask about salary justification over work,i would like to say first you give the proper salary and designation to you employee's and then ask this question

Likes

Salary always credited in right time

Dislikes

Dividing the staff with religion Similar promotion and pay not available.Very politics on staff promotion Higher Authorities and very bad Paying very less payment Not employee friendly oriented company