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Mumbai Metro One

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3.7

based on 86 Reviews

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Customer Success, Service & Operations

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Mumbai Metro One Customer Success, Service & Operations Department Salaries in India

based on 116 latest salaries
Designation Avg Annual Salary Open Jobs

Shift Supervisor

5 - 15 years exp. (13 salaries)
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₹4.2 L/yr - ₹5.8 L/yr

Train Pilot

1 - 4 years exp. (12 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

Senior Customer Care Officer

6 - 11 years exp. (10 salaries)
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₹3.5 L/yr - ₹4.9 L/yr

Customer Care Executive

1 - 4 years exp. (7 salaries)
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₹2.2 L/yr - ₹2.6 L/yr

Starting your career? Discover Mumbai Metro One fresher salaries in India

Station Controller

3 - 7 years exp. (7 salaries)
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₹4 L/yr - ₹6 L/yr

Customer Care Officer

2 - 7 years exp. (7 salaries)
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₹2.3 L/yr - ₹3 L/yr

Station Supervisor

5 - 15 years exp. (4 salaries)
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₹2.5 L/yr - ₹5.8 L/yr

Senior Customer Service Officer

8 - 14 years exp. (4 salaries)
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₹3.6 L/yr - ₹5.5 L/yr

Senior Shift Supervisor

15 - 16 years exp. (4 salaries)
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₹5.8 L/yr - ₹6.8 L/yr

Senior Officer

8 - 10 years exp. (3 salaries)
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₹3.5 L/yr - ₹4.3 L/yr

Assistant Manager Customer Service

14 - 16 years exp. (3 salaries)
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₹6.8 L/yr - ₹8.7 L/yr

Senior Shift Manager

12 - 14 years exp. (AmbitionBox Estimate)
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₹5.6 L/yr - ₹7.1 L/yr

Customer Care Associate

4 - 5 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Customer Service Officer

5 - 7 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Customer Service Executive

1 - 2 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Senior Training Manager

13 - 16 years exp. (AmbitionBox Estimate)
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₹16.1 L/yr - ₹20.6 L/yr

HVAC Executive

10 - 11 years exp. (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

Project Engineer Incharge

6 - 8 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Supervisor Incharge

10 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Manual Tester

2 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Last Updated: 2 Feb, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
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A&V ASSOCIATES
Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for Mumbai Metro One

3.6

Rated by 15 employees for salary & benefits

Ticket Selling Officer in Lic Andheri (Andheri East Mumbai)

Other Department

5.0
  •  posted on 03 Jun 2022
5.0
 for  Salary and Benefits

Likes

I love working in Reliance Mumbai Metro and support our teammates a lot. SSP and manager help a lot.I think that do good work for the company. good feedback, Company policy are good.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Salary is a little less because we are old staff, yet in the evening there is salary which the new gets, same for us too.

read more

Customer Care Officer in Mumbai

Merchandising, Retail & eCommerce Department

3.0
  •  posted on 03 Aug 2020
3.0
 for  Salary and Benefits

Likes

In this pendamic situation were company do not have any income source but still the company pay for their employees and also ensure to all employees that there job is secure. Also those who are working in this pendamic situation the company take care of there safety to protect them from this pendamic and also conduct the online session to all employees about the covid-19 situation how to tackle or we can say how to protect our selves as well as our family.

read more
  • Work satisfaction - Good
    • +1 more

Electrical Technician in DN Nagar

Full Time

 · 

Production, Manufacturing & Engineering Department

3.0
  •  posted on 16 Oct 2023
1.0
 for  Salary and Benefits

Likes

Mumbai Metro line-1 is the best. Company policy time to time not working. Company in politics level work.

Dislikes

Behavior hr and managers level candidates support. Others people promotion not support mark appreciate.

  • Salary - Bad
    • +3 more

Ticketing Counter Staff in Mumbai

Customer Success, Service & Operations Department

4.0
  •  posted on 07 Jun 2019
4.0
 for  Salary and Benefits

Likes

Great organisations something new to learn in each and every day as meet different peoples not only ticketing part u should also aware of big station. big station more crowd. more crowd more responsibility. more responsibility more interact its seems like working in our home only with number of family members great experience.

read more
  • Salary - Good
    • +1 more

Dislikes

No job security as u work as third party payroll only

  • Job security - Poor
    • +1 more

Customer Care Officer in Mumbai

Other Department

2.0
  •  posted on 12 Mar 2022
1.0
 for  Salary and Benefits

Likes

Nothing 8 years of my life that will never come back and the company will never value it,worst working culture no respect for staff specially junior staff ,arrogance of senior management ,no hike in salary ,no oprtunities ,worst culture .

read more
  • Job security - Good

Dislikes

Everything about the company .

  • Salary - Bad
    • +5 more
see more salary related reviews

Mumbai Metro One interview questions by designations

Digital Marketing Intern (1)Customer Care Officer (1)Customer Relation Officer (1)Ticketing Executive (1)
View all 5 interview experiences
More about working at Mumbai Metro One

Mumbai Metro One Salary FAQs

How much does Mumbai Metro One pay per year?
The average Mumbai Metro One salary ranges from approximately ₹0.4 Lakh to ₹3.3 Lakhs per year for a Civil Supervisor and ₹24.5 Lakhs to ₹42.4 Lakhs per year for a General Manager. Salary estimates are based on 116 Mumbai Metro One salaries received from various employees of Mumbai Metro One. Mumbai Metro One employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Mumbai Metro One?
The highest-paying job at Mumbai Metro One is a General Manager with a salary of ₹24.5 Lakhs to ₹42.4 Lakhs per year. The top 10% of employees earn more than ₹15 lakhs per year. The top 1% earn more than a whopping ₹63.80 lakhs per year.
What is the minimum salary in Mumbai Metro One?
Minimum salary at Mumbai Metro One depends on the role you are applying for. For Customer Care Officer the minimum salary is ₹2 Lakhs to ₹3.6 Lakhs per year, and for Train Pilot the minimum salary is ₹2.5 Lakhs to ₹4.5 Lakhs per year and so on.
What is the notice period at Mumbai Metro One in Customer Success, Service & Operations Department?
According to AmbitionBox, 48% of the Mumbai Metro One employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 34% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 94 responses on AmbitionBox in last 2 years.

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Mumbai Metro One Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Mumbai Metro One is INRunlock blur . Salary estimates are based on 116 Mumbai Metro One latest salaries received from various employees of Mumbai Metro One.

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