MPOWER Financing Customer experience Manager salaries in India (Updated 2025)

Likes

Salary and compensation is good

Dislikes

Job security is very vulnerable, they can fire you anytime without any notice period, there have been multiple firing in the last couple of months, be aware before accepting any offer

Likes

No work load. 2 days work from office. However, useless for outside Bangalore guys.

Dislikes

Salary and compensation Talent has a stick up their a** and management is unable to remove it. Maybe even encourages it. No professional growth. No performance related incentive. Management doesn't like changes. (For ex, changes in compensation or introduction of performance based incentive) Management doesn't innovate.

Likes

Only they will pay more than market rates

Dislikes

No work life balance, you have to work for 16 hours without overtime pay and then also your managers would not be happy at all. They keep asking you for extra effort to get mindset score but actually you would not have time even to complete your daily tasks as you have to work for 15 to 16 hours a day. If you open your mouth they will simply fire you without any warning. Too much favouritism is there. Manager will support only few people who are actually close to them and rest go to hell as per manager. Opt this company as your last option otherwise look for better company even if they pay you less that's okay but working with pathetic company like MPOWER is like making your life hell yourself.

Likes

+ Ability to make a life-changing impact on 10,000+ bright students every year + Collaborative and radically candid/transparent culture. Employees genuinely care about the mission and give 100% + Pioneering cross-border consumer lending; no company to date has cracked that at scale + ~40% annual promotion rate across the company

Dislikes

- Pioneering anything and growing 2X YoY is a lot of hard work and isn’t for everyone. We’re good at protecting weekends and we offer a healthy amount of vacation and sick days, but the rapid pace is not for everyone - We’re very mature and process-driven for a growth-stage company. Some people thrive in that structured environment but some people prefer earlier stage (less structured) environments - We’re a data-driven company, meaning no matter how junior someone is, they can have an impact if armed with analysis. It also means that “expertise” and “experience”, while valuable, can be challenged with data

Likes

The culture here is truly exceptional. The work-from-home policy is not just a benefit but a testament to the trust the company places in its employees. This trust translates into higher productivity and job satisfaction. Additionally, the structured environment makes our work lives easier and more organized. The company also provides a cab facility for both pickup and drop-off on office working days, which is a huge convenience. Overall, it's a fantastic place to work with a supportive and efficient culture.