Mastree Senior Customer Success Manager salaries in India

Likes

...ackgrounds, and we work delightfully in collaboration. Superb work-life balance. No work-pressure, compensation is decent. Pleased being part of Mastree.

Dislikes

Nothing to dislike. I love Mastree for everything.

Likes

I like the platform. It's well and good but the salary aspects are unsatisfactory. They change their rules regarding pay out every now and then and make sure the employee gets the least possible amount.

Dislikes

Everything was fine when I joined, but soon after the first month of joining they started to cut my salary every now and then. Monthly I earn only around 10 k from Mastree(as they provide no classes saying they have no students due to so and so reasons) they take a 10 percent of that as tax( they provide no salary slip as well). Another demeaning thing is that we have to get ready and wait for the students to join ,and if students do not join we are not paid. They pay zero respect for the tutor's time. The platform offers no carreer growth as they are least intrested in conducting any developmental programs or conferences. I am totally dissatisfied working in working here.

Likes

The management was very much teacher friendly.The platform was well designed with good teaching resources and content.

Dislikes

No dislikes as such.I was disappointed when the company stopped its operations but still they gave us proper compensation.

Likes

Mastree's company policy is not good. They don't take into account teachers perspective. Content is regressive and repetitive.

Dislikes

They don't pay heed to constructive feedback. They just put forward rules for teachers and believes in penalising the teachers and deduct the fee.

Likes

The company has wonderful work culture. There is good coordination among team members despite being virtual. Company policies are good and my experience till now is good.

Dislikes

National holidays must be given. Salary must be increased based on the duration of work.