Mahindra Holidays & Resorts Customer Agent salaries in Mumbai

Likes

every one respects each other and promotes an intellectual balanced environment along with mutual hard work.

Dislikes

salary structure is based on how much the company can gain by providing limited salary with a low scope of increment based on work provided.

Likes

...so it's very growing industry..my work experience in club Mahindra is too good.. salary package was very handsome.

Dislikes

Nothing to share..

Likes

Gives salary on time. Gives Bonus.

Dislikes

Limited career growth opportunities and stagnant salaries. High stress levels and long working hours, particularly in sales Dissatisfaction with the company's internal communication and lack of transparency. Limited work-life balance and expectations of being available more than work hours. Poor work-life balance, with long hours and working expected on holiday. Poor management and leadership, leading to unclear expectations and conflicting priorities

Likes

On time salary Nothing else… everything else is negative

Dislikes

- Work pressure You have to give a sale on daily basis which you cant since the product is a luxury product which no one needs. The managers will pressure you and make your day horrible if sale is not given - No work life balance You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which he will not give you. You get one day week off from monday-Thursday only for first 3 weeks, final week there is no off.. Saturday and Sunday are compulsory working. Even during week off they will fix an appointment and ask you to go -incentives Everything is fake. They have so many eligibility criteria for getting eligible to get incentives. Good luck passing everything. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves the membership plan which will obviously happen because of zero service provided to them. Basically you’ll get good incentives this month you’ll feel happy which will be taken back next month itself 😂 it’s rotational - Zero service They basically ask you to scam people, give so many false assurance to clients to covert them, even if you refuse to do these your manager will do and make you handle the client so in the end you will be trapped and debit will be initiated from your salary if the client escalates -Politics Constant work by managers to kick people out from the company, you need to be on their good side to get opportunities and save your job

Likes

You will get your salary on time

Dislikes

pathetic work culture, if you are working with club Mahindra it means you don't have any other option, even managers are also very abusive and if you are complaining against him overall management is against you. no one care about forntliners. no weekoffs, no work timings