MagicPin Customer Success, Service & Operations Department Salaries in India

Likes

The team which I worked was really good and salary was credited in time

Dislikes

Hectic schedule, lot of pressure, harrasment and insulting comments from Ceo, seniors , no respect to any person celebrating festival

Likes

The company had hold the entire department on Leave without Pay (LWP) during lockdown and that is justificable (Covid-19) but, the company hasn't recall the employees when the market got stable and instead started hiring new employees.

Dislikes

No growth at all, work pressure is at its peak they won't leave you even after your shift ends and they will call you for their work irrespective of where you are and what time it is they will force you to complete the task

Likes

They guys are offering good package only.

Dislikes

Upper level senior doesn't have manners how to talk with junior, there is no time limit of office. He doesn't allow to go home executive until daily productivity doesn't met, either it's 10pm or more.they think all are not human just a donkey who can carry stuff of samast Daily, no personal life , reporting time was midnight 12'0 clock and it can be streched by 2 pm. But morning reporting time would be 9 am sharp but there no timing to go home and you can get call anytime whatever the time @2 am midnight as well. There are no cabin system, even not a fixed docot , we have to sit between executive and anytime , anyone can took your chair if you were not on seat. Any junior employee can abuse on any senior level employee and can misbehave , shouting just because he/she is old in the company and someone GM , VP, Sr. Manager who joined new , his no prestige, an old staff have more power than newly joined managers. Trust issues, companies poillictics so much. Junior staff always ready with his outsider frnds team to betten anyone if any argument happens with sr. Person and company didn't take any action. Anytime company can ask to leave. No job security. Manners can't manage their team by themselves they have to follow uper level instructions if target doesn't met so only manager will be responsible

Likes

They pay you good, but your work life balance is Work >>>>> L ......I.....F......E.

Dislikes

Working culture is a disaster. Management is weird. All 7 days you are expected to work during and after working hours.

Likes

Just some good pay. I got to learn a lot of skills during my work here but that was my hardwork. There is sooo much work pressure that your personal life, health, goals nothing matters. Poor

Dislikes

No defined work and timeline. Report to everyone no fixed management. Worked for 8 months without manager. People from the senior management abuse on calls and you can feel molested at times. Give all your 100% and they'll start expecting 1000% next time without appreciation. Working on sundays. Extremely complex backend management, everything runs on jugaad here still employees are to be blamed.