MagicBricks Relationship Manager - SME salaries in New Delhi

Likes

Literally Nothing

Dislikes

1. Salary is like a grain of rice whereas amount of work is like an ocean specially in mailing segment. 2. There is no hike on the basis of product awareness. Only they have made KRA's that are impossible to achieve being in email segment. 3. QA was terrible, she keep chasing the one's who are not her puppets. 4. Despite having leaves in account, absent was marked in case of any emergency. They'll say you have to inform us prior, what's the point man, are we some astrologer that we know I'll be ill on that particular day or there will be some sudden emergency on the other. 5. Tools and CRMs provided are useless. You have to change 10-15 tabs to process a single case. 6. There is no liberage even if you're doing your work with immense punctuality and dedication. They'll give you more work to do and if you're not well some day they will start questioning you for productivity. 7. Some people think they are the kings of this place, being at agent profile they keep boasting about their reach to manager and about the KRA achievements which they are doing using unfair means. 8. No one focuses on the product development or improving the CRMs, only agents are blamed for everything. 9. Being in email segment you have to call on nearly half of the cases. 10. They'll ask you to extend without paying any extra amount. The list goes on..... Please don't join if you wanna save your mental health. Join only if there is immense need for job and there are no other options.

Likes

The company is good enough to start off your journey as a fresher they offer average salary 6 days working with rotational off, However generating lead pressure is far higher than what you actually can think of seems monotonous after working long period of time salary on time full politics culture no growths will remain the agent for a long time

Dislikes

Compansation is good

Likes

Salary on time

Dislikes

No appraisal if you are working on third party payrole like Teamlease Company culture -Politics in Contact centre and in every process No new learning after 3 months of your joining Don't expect anything from your Manager just manage by yourself, blame game is always there Product team will not provide any additional value only removals are there in product although listing base organisation so not much expectations.

Likes

Nothing much to say about likes except for salary structure to save taxes(not the salary paid) and you get to work with new technologies here.

Dislikes

No work life balance, not promoted much, not so high salary, micro management, policies which doesn't benefit employee much, toxic hierarchy, no work from home.

Likes

Good in terms of job security. Appraisals are average but for those who are already on a good package.

Dislikes

No employee friendly policy. Only good tax benefits. Most managers cry if asked for leave. Senior tech managers are not competent enough for their roles. Flexible shift timings but some managers unnecessarily asks to come before a particular time. Some people are favourites of senior managers so all the tech innovation related tasks are given to them only. Others are provided with regular tasks.