Lumen Technologies Senior Customer Service Representative salaries in India

Likes

...2022-May) since I joined. Hike : depending on project and can expect 0 to 12%. Before Covid transport was free now you have to pay or it will deduct from salary. Group health insurance exclude your parents and you have choose for extra amount. As of now its WFH and they are planning for hybrid model. No free food and you have to pay n get it @offce Cafeteria but yes pantries will be there to have your tea coffee for free. We used to have team outing once in a year, now that looks like disappeared

Dislikes

You have to struggle for promotions and some times you will not understand the delays or no growth

Likes

Great work life balance Relatively modern tech stack No micro management Appreciation Retention culture

Dislikes

Salary not at par as per industry trends Rewarding mostly to those who have long association with the company

Likes

...earned from youtube and online. Salary is too less compare to other companies just gave 7-8% hike per year( meethi goli) && 10% is of variable pay in which they gave 50-60% after completion of one year. Only good for married people && female candidates who wants just chill and time pass

Dislikes

No proper learning. Just do prod support work.

Likes

The only thing good in CenturyLink now Lumen is if you are not willing to work and get a monthly salary which is quite less than market standard, then join. It is effect in such a manner that when you want to switch you will be left out with legacy technologies.

Dislikes

...ement is a good in doing politics. Both HR and Management will make you fool. No salary hikes, no growth. They will only think about you if you are close to them or family relative. Otherwise no chance of getting recognition. Avoid joining this company for career sake

Likes

...t and leadership has people orientation while focusing on delivery and outcomes. Paid increments and bonus even during pandemic. Good company if you are interested in less politics, good work and independence to work.

Dislikes

All the responsibilities are with people managers this is on top of Delivery