Lucy Electric Customer Success, Service & Operations Department Salaries in India

Likes

1) Never delay in salary. 2) Opportunity to increase the knowledge & skills. 3) Co-operative team members.

Dislikes

1) Lazy managers always talks sweet to get his work done from juniors; irrespective of people is engaged in some other work. 2) To much workload on working people only, rest of the people take advantage of it. 3) Promotion & Appraisal - Very much poor 4) Frequently ask for work on holidays. 5) No one wants to take the responsibility but everyone wants things to be done in time in best favour of company. 6) Credit of the work done by any team member many times stolen by manager himself. 7) No work life balance.

Likes

...environment and culture.teammates are supportive and management is transparent .Company policys good and they give good salary .

Dislikes

Salary is decent but career growth is slow .On the job training is not given to new joiners.

Likes

..., and being in the Dubai branch , the HR department deserves special mention. 2. Salary is paid on time, and there are other incentives added to the salary as well. 3. Monthly meetings are held on time and discussions are pretty helpful in learning how production can be done more efficiently.

Dislikes

1. The managers, except the HR, SF6 Fabrication and Business unit Department, are pretty egoistic and often rude to people, and they are given more authority to a point where they start to threaten your career. 2. A lot of favourism comes into play and this is mainly seen in Indians. 3. Work environment is pretty unhealthy.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Good team mates, good work culture

Dislikes

Very poor compensation, no employee satisfaction at all, Very bad HR policies for compensation, Top management is a curse for this company which will never make this company grow