Lenskart Senior Customer Experience Specialist salaries in Noida

Likes

The only thing perfect is that your salary will get credited on time without any delay.

Dislikes

Work culture is pathetic, the upper management level will discriminate you according to your gender and religious.

Likes

Lenskart has no Regard for your personal life. They make you work 18-hour shifts under the guise of a 9-hour shift, without pay, and the incentive plan is huge, but no one ever gets it because they have found many ways to cut incentives. Working here is a lot of stress. After working for 3 years and managing 2 stores, I increased the revenue of the first store from 11 lakhs to 24 lakhs and the second store from 17 lakhs to 19 lakhs, but my salary saw no growth. They keep saying "what have you done?" There is no appreciation for the store manager or salespeople. They only appreciate optometrists because they think that without optometrists, they can't run the store, but they believe the store can easily run without salespeople and managers.

Dislikes

Personal life block No appreciation Low appraisal No incentive They think we are Robot & housekeepings

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Salary on time

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...icy but on the other hand for the stores they have set the benchmark for return. Those who need salary on time they will happy to work with Lenskart.

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Overall V.v.v.poor experience & pathetic firm..

Dislikes

🦻👎👎👎👊 1.Daily basis 3/4 hour extra time work.. 2.After Extra time work they can't provide full salary. 3.If store Target achieve, incentive not given to staff. 4.Daily concall 8/10 in unprofessional language. 5.Any time transfer to manpower 1 location to other. 6.Manpower crunch always. 7.Mistrey Audit used for staff cut incentive. 8.HR policy for Harrasment (Not support for any staff) 9.Store expenses used first for pocket when expenses submit for approval not approved. 10. If you stand store for growth 📈 they not appreciate. Moral of story :- Waste time & experience. big👎👎👎

Likes

Empowerment upto some extent

Dislikes

No support No growth They will cut your salary shink part even after it's mistake of backend an AOM worst experience even at time of FNF they will cut your salary If u r from Optical background n u want earn more money n switch your career to retail then u can join 0 experience will be added to your Optical field