Leena AI Senior Customer Support Executive salaries in India

Likes

They offer you good salary at the start and there's always scope of negotiation with the initial offer

Dislikes

Apart from the above point everything else is bad. Toxic culture Management have 0 empathy No new learnings Frequent pivots and no direction Bone headed founder

Likes

Engineering culture and projects are good as one of the cofounders, the CTO, is very knowledgeable and is supported by two very good VPs of Engineering.

Dislikes

...lly the CFO are worst. The cfo doesn’t have badic etiquettes and is openly rude. Most of his sentences will be like “do this today anyhow”, “i will cut your bonus if its not done”.The policies are completely baseless and can change any moment. At a townhall, they suddenly went from remote to full 5 day in office, even in night shifts. A senior member objected, but the CEO just laughed and said “Thanks for your input”. Their product is 3rd grade and lots of clients churn, but the ceo keeps boasting that “we will change the the world”.

Likes

...ffers guidance on how to perform them, which can help save the company 😅 money. If you are skilled in coding, you can negotiate for a good package and you will have helpful colleagues who are ready to assist you most of the time.

Dislikes

If you are a fresher in design, organizations will often give you the opportunity to learn on live projects with guidance from experienced managers and colleagues. However, as a senior or experienced designer, there may be no clear path to advancement or recognition, which can make you think twice about your career choices.

Likes

nothing! Not worth it, do not apply, do not join. Whatever Naukri ratings they have is fake and they are solving nothing.

Dislikes

No commitment to work hours, arrogant people and immature middle management , just due to friendship with top folks, Delivery head and people have no acumen, terrible product, no innovation, no AI just people curating all lines that AI returns

Likes

Fast paced if you want to work in such envs, gets to learn business of any product.

Dislikes

Unfortunately everything. being fast paced, people lack empathy here. All they care is business. They do not have any vision whatsoever, just jumping on hypetrain with a company being a GPT wrapper tool and nothing else. You will be ALWAYS expected to overwork 10+ hrs a day, and if not, you will be deemed as a non hardworking person and there comes all the negative feedbacks for you. Management don't care about employees physical and mental health. Worst case, you will be asked to justify your (ironically) 8 hours of work, second-per-second. Egoistic management. No growth for career, no promotions at all. It has become a hell to work here now. There used to be good people who were keeping the company sane, but all are leaving now, and there's no replacement for anyone. Shadow layoffs, forced resgination and no replacements... you know where this goes. Employees are least valued, and least heard here. Ironic that they are creating the product to 'enhance employee experience' and their own employees experience is unheard. Even people here use the chatbot just once in a blue moon when some notification comes up (which can be a @channel notification on general group). TLDR; no management, just cares about money, employees mental and physical health is as ignored as a pebble on the beach, work 10+ hrs or you'll be deemed as slacking employee, no job security, shadow layoffs and forced resignation, no recognition, promotion, growth, and product itself is ironically not used here. Does not stand with its own words and tagline.