KTL Automobile Customer Care Executive salaries in India

Likes

Very low salary, for your kind guess it is what a labourer earn per day that's your perfect day salary, time to check in us 9AM but check out time is not defined it is when your last vehicle delivers, no promotion, little incentive if you sell there value added products that is also less than 10%, Maruti-Suzuki focus on customers satisfaction which they don't satisfy you have to do this on there behalf, customer should feel like dzire car is bmw or Audi in comfort. Too much load on workshops and area is small washing lines are so long that you have to fight with other advisors to make your customers car wash on time, it's a 10-12 hour of hectic job with very less amount of salary. T

Dislikes

Everything

Likes

I am working according to my need, if it were not due to need then I would have never wished for it.

Dislikes

There is no such thing as management here. Salary is deducted without informing and information is usually not given. Achar only means deducting salary and he does not consider it right to give any information about anything to anyone.

Likes

Seriously nothing!

Dislikes

Lot of internal politics at middle level They do not provide any offer letter, I- card, experience certificate or salary slip. Manager of any department are made to work even on reception Worst infrastructure and work environment Limitless corruption. Resources are not at all maintained. Improper behaviour with female staff. I had to take a legal action against them to receive NOC. They even do not demand a resignation letter. Not a single document or proof that you are an employee of maruti Suzuki, Perfect auto services, Junagadh. I strongly recommend not to work there at any cost. I initially worked for 6 months in 2017, in customer care department then I left. Again, they appointed me as a manager in driving school department. Still, no improvement! Even managers are not entitled to receive any appointment letter or i-card. Therefore, I immediately resigned.

Likes

Good work environment and culture.Teammates are supportive and the management is transparent.company policies are good,

Dislikes

There is a lot of politics and the management doesn't address our issues.salary is decent but career growth is slow.

Likes

Good work environment and culture teammates are supportive and the management is transparent

Dislikes

There is a lot of political and the management don't address our issues salary is decent but career growth is slow