Kazo Fashion Senior Customer Service Executive salaries in Customer Success, Service & Operations in India

Likes

The profile sounded like there's a lot to learn new deliver.

Dislikes

Well everything actually. They deduct salary on getting late by even a minute. The senior management has absolutely no clarity of vision n misuse the word strategy as they are highly reactive n do not give any plan enough time to work or fail. There is no job security n has an extremely negative working environment. The HR head is the biggest gossip monger among all others involved in office politics. Most people are working there only to please the owner n not really for the business.

Likes

Nothing to like...okay if you are starting a career. Salary on time but coordination issue among departments. Top management is confused.

Dislikes

-Too much attitude and false statements by the hiring HR Astha. Too much position and salary negotiation. - Hire and fire policy. - Do not join if you are looking for stability. - Toxic work culture and non - cooperation. - Top management confused

Likes

Nothing to like about this company , only the salary comes on time

Dislikes

There is no work life balance , the HR management is really bad , i have seen atleast 10 people leaving the company in one month , if they don’t like you for some reason , they will not see how you are performing or not , they will keep irritating you and will ask for the resignation, they are open to hear the suggestion but only do wat they want to do , they don’t work systematically like the other brands work and the policies are really bad . They are not all an employee friendly brand .

Likes

The only likes is that you’ll get your salary on time.

Dislikes

Everything. Though it’s subjective. When I had joined Kazo I was told not to join there by few people but none of them gave me the reason and just told me that it’s a Lala company. So I joined but realised that the biggest problem is that it doesn’t have right leadership. Extremely bad decision making, there is no standard process being followed despite spending so many years in the industry. When I joined I saw 18 people left within 1 month of working there and most of them told me they made a bad choice of joining there. All the stakeholders are always looking to say and show a presentations or business plans that will make them look good or sound good as I was suggested by people that ynha aise hi kaam hota hai. Whenever I’ll tell anyone that I joined there people would say, “ mujhse baat kar lete pehle”. Though the salary came on time. Also they can ask you to leave without paying any two months salary or anything by asking you to write a resignation. There are many people who are working there for a long time so people will have different opinions but I’ll suggest that the brand needs a system to work and operate. I wish people could tell the exact reason why I should have not joined them. For me it was a bad choice as a I realised there isn’t right vision and right decision making. And I’ll suggest please ask everyone about their review based on the department you’re joining. There wasn’t a single person who said oh wow you joined Kazo.

Likes

...nities to learn new skills, Innovative product for metro cities , management is open to hear new ideas, salary is always on time.

Dislikes

No senior management only MD, her daughter and, son takes decision and they know nothing about market/consumer need, don't respect the loyalty of employee, too much high attrition, every day you see new faces in office.