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4.0

based on 71 Reviews

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Kaplan Customer Support Specialist salaries in India

Annual salary range
1 - 2 years exp.
₹3.8 Lakhs - ₹4.9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 25 Mar 2024

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Customer Support Specialist salary at Kaplan ranges between ₹3.8 Lakhs to ₹4.9 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 2 latest salaries received from various employees of Kaplan.

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Salary related reviews for Kaplan

Full Time

 · 

Content, Editorial & Journalism Department

4.0
  •  posted on 15 May 2023

3.0
 for  Salary and Benefits

Likes

It was awesome untill a new India operation head came in . Or that’s what I have eBen let to believe since I had left when she came in

read more

Dislikes

Nothing to be frank . May be salary they can increase (tbh we all have this same complain about any other company)

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Engineering - Software & QA Department

4.0
  •  posted on 01 Oct 2021

3.0
 for  Salary and Benefits

Likes

Work pressure is less but also depends upon the team. Very less deduction from salary. Insurance is free. Leave policy is moderate.

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Dislikes

Some team senior members favour the persons they like, in this way the hard working people go unrecognized sometimes. Also not many company benifits, no bonus.

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 · 

Data Science & Analytics Department

3.0
  •  posted on 06 Nov 2023

2.0
 for  Salary and Benefits

Likes

Very unstable company , senior people keep exiting.

Dislikes

No growth, it's a very cost sensitive company and the goal is find cheap resources in India to replace US resources. There is no transperancy the policy and rules will not apply to management favourite people. Expect the resources to work till 11 pm in India and this is normal shift

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Apr 2023

1.0
 for  Salary and Benefits

Likes

Life Balance

Dislikes

Politics, DBA operations team has biased manager supporting one guy , they have rapo from past 10 years from previous companies , he projects him every time in every best possible way . New technology learning first chance goes to this guy, and they recruit people who they know. Forming a group of people supporting among themselves. US Management is unaware of this .

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Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 01 Jul 2023

3.0
 for  Salary and Benefits

Likes

Work life balance is great

Dislikes

Missing Enterprise architects and principal engineers who can guide the team Cloud ops team is a mess due to which releases have become a pain Intra Team collaboration is lacking

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Kaplan Customer Support Specialist Salary FAQs

What is the notice period for Customer Support Specialist at Kaplan?
According to AmbitionBox, 100% of the Kaplan Customer Support Specialists reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Kaplan Customer Support Specialist salary in India ranges between ₹3.8 Lakhs to ₹4.9 Lakhs. This is an estimate based on latest salaries received from employees of Kaplan.