Jio Platforms Customer Success Manager salaries in India (Updated 2025)

Likes

The work life balance is excellent, the office environment ia top notch & the projects involve latest technology. If you are looking to settle down,consider entering with good package.

Dislikes

Finance growth prospect are dismal, Either employee is overpaid or underpaid. Starting a career with jio might not be wise, as they tend to pay new joiners 3 times more but struggle to offer even a 10-20% appraisal for existing employee

Likes

I like that they give you enough time to finish/fix a job. No one's in a hurry or puts you in pressure to finish a task.

Dislikes

Delayed appraisals. Not so transparent about few policies No pay parity. Even people with less experience and skills could have more pay than you and you even don't know who you could discuss with in order to fix it.

Likes

...ediate response team available in case of emergency to employee/ family members. No salary delays.

Dislikes

Team culture matters. Need to extend time. Taking leaves is difficult. No comp-offs.

Likes

Nothing as such. Only thing is they don't fire easily, unless u face disciplinary action

Dislikes

...ntless dislikes: 1. Terrible work culture. 2. Leaders having no clear vision. 3. No hike for certain teams. 4. Constant micromanagement. Will call u even if u a re away for 5 mins. 5. Permanent work from office. Need to mandatorily complete 9 hrs, gets easily extended to 12 hrs. 6. Snake colleague's and rude manager.

Likes

Salary is as per market standard. Office campus is too good.

Dislikes

Appraisal cycle is very bad. There is no fixed month or date on which the appraisal comes. Too much micro management is there. No work life balance. They just want to get the work finished no matter what the quality is.