ITC Infotech Escalation Manager Salaries by 3 Employees (Updated 2025)

5 - 10 years exp.

₹7.5 Lakhs - ₹12 Lakhs

Low Confidence

Salary of majority employees

36% more than the average Escalation Manager Salary in IT Services & Consulting Companies for 5 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Escalation Manager Salary 7 years exp. (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.3 L/yr
IT & Information Security Escalation Manager Salary 5 years exp. (AmbitionBox Estimate)	₹9.5 L/yr - ₹11.6 L/yr
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Risk Management & Compliance Escalation Manager Salary 10 years exp. (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.2 L/yr

Last Updated: 2 Dec 2024

Companies similar to ITC Infotech for Escalation Manager

Company name	Avg Annual Salary	Open Jobs
TCS Escalation Manager Salary 3 - 8 years exp. (11 salaries)	₹3.5 L/yr - ₹8.2 L/yr 40% less
Wipro Escalation Manager Salary 2 - 6 years exp. (9 salaries)	₹2.1 L/yr - ₹8 L/yr 61% less
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HCLTech Escalation Manager Salary 2 - 16 years exp. (12 salaries)	₹4 L/yr - ₹16.5 L/yr 7% less
Tech Mahindra Escalation Manager Salary 1 - 6 years exp. (9 salaries)	₹3.1 L/yr - ₹5.3 L/yr 58% less
Infosys Escalation Manager Salary 4 - 6 years exp. (3 salaries)	₹4.5 L/yr - ₹10 L/yr 18% less
LTIMindtree Escalation Manager Salary 5 - 15 years exp. (4 salaries)	₹7 L/yr - ₹15 L/yr 17% more
Mphasis Escalation Manager Salary 16 years exp. (5 salaries)	₹8.7 L/yr - ₹10 L/yr 8% less
Capgemini Escalation Manager Salary 0 - 14 years exp. (4 salaries)	₹2.7 L/yr - ₹15 L/yr 28% less
Accenture Escalation Manager Salary 2 - 5 years exp. (4 salaries)	₹4.6 L/yr - ₹6 L/yr 46% less
Hewlett Packard Enterprise Escalation Manager Salary 4 - 14 years exp. (8 salaries)	₹6.5 L/yr - ₹21 L/yr 25% more
Kyndryl Escalation Manager Salary 2 - 8 years exp. (5 salaries)	₹3.7 L/yr - ₹8.5 L/yr 46% less
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DXC Technology Escalation Manager Salary 9 - 16 years exp. (4 salaries)	₹10.4 L/yr - ₹18.3 L/yr 27% more

Escalation Manager salary at ITC Infotech ranges between ₹7.5 Lakhs to ₹12 Lakhs per year for employees with experience between 5 years to 10 years. Salary estimates are based on 3 latest salaries received from various employees of ITC Infotech .

Experience wise ITC Infotech Escalation Manager salaries

Last Updated: 2 Dec 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹9.5 L/yr - ₹12.1 L/yr
7 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr
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10 years (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.8 L/yr

Similar Designation salaries in ITC Infotech

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Senior Analyst Salary

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₹2.8 L/yr - ₹13 L/yr

Sales Executive Salary

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₹1.8 L/yr - ₹4.05 L/yr

Team Lead Salary

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₹8 L/yr - ₹26.45 L/yr

Operations Executive Salary

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₹3.7 L/yr - ₹4.7 L/yr

Top skills at ITC Infotech for Escalation Manager

Customer Satisfaction Communication Skills Escalation Management

Salary related reviews for ITC Infotech

Team Lead in Kolkata

Full Time

Consulting Department

3.0

• posted on 27 Nov 2022

2.0

for Salary and Benefits

Likes

No work pressure. It is a retirement company full of politics. People with no skill can sustain their job easily here.

Job security - Good

+1 more

Dislikes

Everything is horrible here except work life balance 😆. Shoe polishing company with typical madwadi style, except salary many a things are challenging here.

Salary - Poor

+4 more

Associate Information Technology Consultant in Kolkata

Full Time

IT & Information Security Department

4.0

• posted on 05 Feb 2025

3.0

for Salary and Benefits

Likes

- Work From Home Options - No Micro management - Salary on time - Reimbursement on broadband charges and ITC products - Job security is relatively better - Work-life balance is very good

Skill development - Good

+4 more

Dislikes

- Only 60 days of Bench time - Projects and job role changes frequently - No appraisal communication by managers or HRs - Hike is much much below the market standards - So much manager driven, employees' opinion does not matter or even not considered -Manager's unnecessary monopoly

Project Manager in Bangalore / Bengaluru

Full Time

Project & Program Management Department

2.0

• posted on 17 Jan 2025

2.0

for Salary and Benefits

Likes

Nice location inside Bangalore, but traffic now is a problem. Migration projects are good. Team is dedicated and professional. ITC limited brand benefits is ITC hotel 25% off.

Job security - Good

Dislikes

...s negligible. Salary gets delayed by 6 months and no arrears are paid for those. There is no clear communication from HR on the performance rating or from immediate manager and once salary hike is credited we must assume rating. No power of HR and Managers are treated like third class citizen.

Salary - Poor

+3 more

Associate Information Technology Consultant in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 03 Jan 2025

3.0

for Salary and Benefits

Likes

2 way cab transportation Rotational shifts of 9 hours Descent night shift allowance including early morning shift allowance Sat-Sun offs Good work place and environment

Skill development - Good

+2 more

Dislikes

No promotion or recognition No salary hike Irresponsible/ negligent HR department No good project management No food benefits for ITC infotech employees Food court/ canteen was high in price comparatively

Promotions - Poor

Associate Information Technology Consultant in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 28 Dec 2024

1.0

for Salary and Benefits

Likes

I don't like working at ITC Infotech. Salary is so low even after working and giving your best, and also getting awards and appreciations, they won't increase your salary and keep it only till 5 LPA for freshers even if you stay here for 4-5 years.

Skill development - Good

Dislikes

Everything. They never think about employees. They never increase your salary.

Salary - Bad

+5 more

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What people are saying about ITC Infotech

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swagcashew

works at

ITC Infotech

Hi All, Need a suggestion on my situation. Am currently having 4.8 years of experience on the IT Technical Support role and now I have got two offers from two different domain with different packages. Please need suggestions from all what will be the good choice. 1st offer from Accenture for O365 Analyst role with 8.2LPA 2nd offer from CGI for L2 POS Support with 9.5 LPA

Please help me choose the domain, it will make impact on my whole career

O365 Analyst Accenture 8.2LPA

L2 POS Support CGI 9.5

7 participants . expiring in 3d

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ITC Infotech Escalation Manager Salary FAQs

What is the notice period for Escalation Manager at ITC Infotech ?

According to AmbitionBox, 100% of the ITC Infotech Escalation Managers reported a notice period of 3 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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ITC Infotech Escalation Manager Salaries

ITC Infotech Escalation Manager salary in India ranges between ₹7.5 Lakhs to ₹12 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 ITC Infotech latest salaries received from various employees of ITC Infotech .