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3.8

based on 3.8k Reviews

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Customer Success, Service & Operations

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ITC Infotech Customer Success, Service & Operations Department Salaries in India

based on 481 latest salaries
Designation Avg Annual Salary Open Jobs

Associate Information Technology Consultant

0 - 9 years exp. (109 salaries)
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₹3.4 L/yr - ₹14.1 L/yr

IT Executive

1 - 8 years exp. (14 salaries)
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₹2.4 L/yr - ₹5.1 L/yr

IT Consultant

2 - 10 years exp. (14 salaries)
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₹4.6 L/yr - ₹11.6 L/yr

Junior System Administrator

1 - 6 years exp. (12 salaries)
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₹3 L/yr - ₹5.4 L/yr

Starting your career? Discover ITC Infotech fresher salaries in India

Service Delivery Manager

12 - 21 years exp. (11 salaries)
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₹17 L/yr - ₹48.5 L/yr

System Administrator

1 - 9 years exp. (11 salaries)
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₹3 L/yr - ₹7.5 L/yr

Associate Technical Consultant

3 - 9 years exp. (10 salaries)
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₹4.8 L/yr - ₹13.9 L/yr

Junior Executive IT

1 - 5 years exp. (9 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Technical Support Engineer

2 - 8 years exp. (9 salaries)
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₹3.5 L/yr - ₹7.1 L/yr

IT Consultant Engineer

3 - 6 years exp. (8 salaries)
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₹6 L/yr - ₹13.2 L/yr

Project Manager

10 - 16 years exp. (6 salaries)
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₹13.1 L/yr - ₹27 L/yr

Finance Executive

3 - 8 years exp. (6 salaries)
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₹2.8 L/yr - ₹7 L/yr

Team Lead

8 - 14 years exp. (5 salaries)
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₹13.8 L/yr - ₹14 L/yr

Junior Executive

1 - 3 years exp. (5 salaries)
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₹3.1 L/yr - ₹3.6 L/yr

Senior Service Delivery Manager

17 - 21 years exp. (5 salaries)
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₹30.4 L/yr - ₹46.5 L/yr

Service Desk Analyst

5 - 9 years exp. (5 salaries)
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₹2.6 L/yr - ₹5 L/yr

IT Analyst

6 - 8 years exp. (5 salaries)
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₹2.2 L/yr - ₹8.5 L/yr

Senior Information Technology Consultant

5 - 8 years exp. (4 salaries)
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₹6.8 L/yr - ₹14.1 L/yr

Lead IT Consultant

11 - 13 years exp. (4 salaries)
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₹10.2 L/yr - ₹18.5 L/yr

Global Head IT

18 - 22 years exp. (4 salaries)
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₹33.9 L/yr - ₹37.9 L/yr

Last Updated: 22 Feb, 2025

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Salary related reviews for ITC Infotech

3.5

Rated by 112 employees for salary & benefits

Associate Information Technology Consultant in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 03 Jan 2025
3.0
 for  Salary and Benefits

Likes

2 way cab transportation Rotational shifts of 9 hours Descent night shift allowance including early morning shift allowance Sat-Sun offs Good work place and environment

read more
  • Skill development - Good
    • +2 more

Dislikes

No promotion or recognition No salary hike Irresponsible/ negligent HR department No good project management No food benefits for ITC infotech employees Food court/ canteen was high in price comparatively

read more
  • Promotions - Poor

System Administrator in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 18 Oct 2023
1.0
 for  Salary and Benefits

Likes

Only for Job security. And work culture.

  • Job security - Excellent
    • +1 more

Dislikes

Company has not communicated for appraisal along with STI (Short term incentive). Salary is too much lower according to profile or grade. After hike the salary suddenly, deducted the increased salary by next month payment. Which has not communicated. ITC Infotech has running like grocery Shop.

read more
  • Salary - Bad
    • +4 more

QA Lead (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 16 Aug 2023
2.0
 for  Salary and Benefits

Likes

Good environment No unnneccesary intervention if you sit in client site

  • Job security - Excellent
    • +1 more

Dislikes

If you are on contract and client ia big. They wont give salary hike as well as you need to serve a lot of notice period also. No salary hike No visibility

read more
  • Salary - Poor
    • +3 more

Automation Test Engineer in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 14 Feb 2025
1.0
 for  Salary and Benefits

Likes

Very good culture.... Work life balance

  • Job security - Excellent
    • +3 more

Dislikes

Worst ever salary and hike provision... Year after year they keep on defering hikes and when they give, they give peanuts. Few managers are very egoistic although most of them are very good

read more
  • Salary - Bad
    • +1 more

Associate Information Technology Consultant in Kolkata

Full Time

 · 

IT & Information Security Department

4.0
  •  posted on 05 Feb 2025
3.0
 for  Salary and Benefits

Likes

- Work From Home Options - No Micro management - Salary on time - Reimbursement on broadband charges and ITC products - Job security is relatively better - Work-life balance is very good

read more
  • Skill development - Good
    • +4 more

Dislikes

- Only 60 days of Bench time - Projects and job role changes frequently - No appraisal communication by managers or HRs - Hike is much much below the market standards - So much manager driven, employees' opinion does not matter or even not considered -Manager's unnecessary monopoly

read more
see more salary related reviews

ITC Infotech interview questions by designations

Associate Information Technology Consultant (42)Lead Consultant (33)Associate Consultant (17)Software Developer (12)
View all 323 interview experiences
More about working at ITC Infotech

ITC Infotech Salary FAQs

How much does ITC Infotech pay per year?
The average ITC Infotech salary ranges from approximately ₹1.2 Lakh to ₹1.5 Lakh per year for a Supervisor and ₹75 Lakhs to ₹1 Crore per year for a Senior Vice President. Salary estimates are based on 481 ITC Infotech salaries received from various employees of ITC Infotech . ITC Infotech employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in ITC Infotech ?
The highest-paying job at ITC Infotech is a Senior Vice President with a salary of ₹75 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹22.93 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in ITC Infotech ?
Minimum salary at ITC Infotech depends on the role you are applying for. For IT Executive the minimum salary is ₹1.7 Lakh to ₹5.7 Lakhs per year, and for Software Developer the minimum salary is ₹2.3 Lakhs to ₹11.5 Lakhs per year and so on.
What is the salary package for freshers in ITC Infotech ?
The average salary at ITC Infotech for freshers varies from ₹2.3 Lakhs to ₹2.9 Lakhs per year for Associate Consultant and ₹12 Lakhs to ₹29.9 Lakhs per year for Finance Manager.
What is the notice period at ITC Infotech in Customer Success, Service & Operations Department?
According to AmbitionBox, 43% of the ITC Infotech employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 22% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 390 responses on AmbitionBox in last 2 years.

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ITC Infotech Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at ITC Infotech is INRunlock blur . Salary estimates are based on 481 ITC Infotech latest salaries received from various employees of ITC Infotech .

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