ITC Hotels Front Office/Guest Relations Executive/Manager salaries in India

Likes

Working Environment is good for lady staff specially. ITC hotels have very friendlily environment. High quality product and has a global client base .As a result, after marriage I got opportunity in noida itself but its took time .Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration.

Dislikes

Compensation is decent ,but growth is slow .The work pressure is very high, sometimes ,I have to work 12 -14 hours straight in a day ,which is pain sometimes. Managers do not value an individuals unique strengths ,which is why I have to take back my suggestions most of the times' I do receive guest appreciation letters from hotel side (Guest recommendation).but they mostly go unnoticed during my mid-year appraisals.

Likes

There is nothing to like about this hotel.

Dislikes

...l gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside hotel.

Likes

1 thing salary is One time .

Dislikes

1. HR Doesnt care about staff they r same like politician . They speak about you satisfaction and flexibility but end of time they will do.backfire 2.if you want learn then this property is not good you wasting your time . 3. Shortage in Staff there following culture . 4.Dont expect Off on weekly basis . HR Saying as per rule associate has to get off on after 7 days Compulsory .But Stafff Is working 10 to 12 days after again still they r not getting off . HR also Know this issue .but as per this Unconditional formality staff R Very uch Uncomfortable. So Becarefull while working Under this property.

Likes

Very good brand to work with, brand standard and process are set, great leadership at Corporate who closely monitor all aspects of the hotels. The owner of the unit is great visionary person I worked with.

Dislikes

Pay scale to increase

Likes

Quality of product and learning that goes into developing it is quite nice. The fundamentals of the company is quite clear.

Dislikes

(hotel division) The salary was quite low though it was as per industry standards.. there is zero work life balance.. you slog for 12+ hours daily for peanuts... The appraisal were very disappointing.. Your management focuses only on cost control even at the cost of your pay rise... Overall hotel industry is a big no until and unless there are pay as per working hours applied.. until then they will continue to exploit the manpower