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ITC Hotels

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4.1

based on 1.6k Reviews

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Customer Success, Service & Operations

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ITC Hotels Customer Success, Service & Operations Department Salaries in India

based on 171 latest salaries
Designation Avg Annual Salary Open Jobs

Guest Service Associate

0 - 3 years exp. (12 salaries)
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₹1 L/yr - ₹4 L/yr

Front Office Associate

0 - 3 years exp. (9 salaries)
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₹1 L/yr - ₹3 L/yr

Guest Relation Executive

1 - 7 years exp. (7 salaries)
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₹2.4 L/yr - ₹5.4 L/yr

Receptionist

0 - 4 years exp. (5 salaries)
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₹2 L/yr - ₹3.5 L/yr

Starting your career? Discover ITC Hotels fresher salaries in India

Duty Manager

4 - 9 years exp. (5 salaries)
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₹3.5 L/yr - ₹3.9 L/yr

Steward

2 - 5 years exp. (4 salaries)
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₹1.2 L/yr - ₹3 L/yr

Hotel Supervisor

3 - 10 years exp. (3 salaries)
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₹3.2 L/yr - ₹3.8 L/yr

MIS Executive

3 - 5 years exp. (3 salaries)
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₹3.2 L/yr - ₹3.4 L/yr

Front Office Executive

1 year exp. (3 salaries)
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₹2.2 L/yr - ₹3.8 L/yr

Hotel Manager

0 - 3 years exp. (3 salaries)
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₹2.2 L/yr - ₹4 L/yr

Desktop Engineer

1 - 3 years exp. (3 salaries)
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₹1.1 L/yr - ₹2.2 L/yr

Housekeeping Supervisor

4 - 5 years exp. (3 salaries)
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₹2.5 L/yr - ₹3.6 L/yr

Desktop Support Engineer L2

3 - 5 years exp. (3 salaries)
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₹2.7 L/yr - ₹3.5 L/yr

Guest Service Coordinator

2 - 8 years exp. (3 salaries)
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₹1.8 L/yr - ₹4 L/yr

Travel Executive

4 - 6 years exp. (3 salaries)
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₹2.5 L/yr - ₹3.3 L/yr

SPA Executive

4 - 7 years exp. (3 salaries)
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₹3.8 L/yr - ₹4.2 L/yr

Laundry Valet

2 - 7 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Assistant Engineer Operations

8 - 9 years exp. (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Store Executive

15 - 16 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Site Incharge

1 - 3 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Last Updated: 20 Feb, 2025

Top trending discussions

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fisherwoman
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Onething
Salary negotiation
Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for ITC Hotels

4.1

Rated by 43 employees for salary & benefits

Executive Butler in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 09 Jul 2024
1.0
 for  Salary and Benefits

Likes

There is nothing to like about this hotel.

Dislikes

...l gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside hotel.

read more
  • Salary - Bad
    • +5 more

Voice Process Executive in Bangalore / Bengaluru

Customer Success, Service & Operations Department

5.0
  •  posted on 23 Feb 2022
5.0
 for  Salary and Benefits

Likes

... environment and culture teammates are supportive and management is transparent.there is a huge cafeteria and gaming arcade for chilling company policies are good appraisals are fair and they good salary hike and bonus every year

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing

Food & Beverage Associate in Mumbai

Full Time

 · 

F&B Service Department

2.0
  •  posted on 10 Feb 2024
3.0
 for  Salary and Benefits

Likes

1 thing salary is One time .

  • Job security - Excellent

Dislikes

1. HR Doesnt care about staff they r same like politician . They speak about you satisfaction and flexibility but end of time they will do.backfire 2.if you want learn then this property is not good you wasting your time . 3. Shortage in Staff there following culture . 4.Dont expect Off on weekly basis . HR Saying as per rule associate has to get off on after 7 days Compulsory .But Stafff Is working 10 to 12 days after again still they r not getting off . HR also Know this issue .but as per this Unconditional formality staff R Very uch Uncomfortable. So Becarefull while working Under this property.

read more
  • Skill development - Bad
    • +4 more

F&B Manager in Gandhinagar

Full Time

 · 

Food, Beverage & Hospitality Department

5.0
  •  posted on 16 Oct 2023
4.0
 for  Salary and Benefits

Likes

Very good brand to work with, brand standard and process are set, great leadership at Corporate who closely monitor all aspects of the hotels. The owner of the unit is great visionary person I worked with.

read more
  • Salary - Good
    • +6 more

Dislikes

Pay scale to increase

Duty Manager in Mumbai

Full Time

 · 

Food, Beverage & Hospitality Department

3.0
  •  posted on 29 Sep 2023
2.0
 for  Salary and Benefits

Likes

Quality of product and learning that goes into developing it is quite nice. The fundamentals of the company is quite clear.

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  • Skill development - Good
    • +1 more

Dislikes

(hotel division) The salary was quite low though it was as per industry standards.. there is zero work life balance.. you slog for 12+ hours daily for peanuts... The appraisal were very disappointing.. Your management focuses only on cost control even at the cost of your pay rise... Overall hotel industry is a big no until and unless there are pay as per working hours applied.. until then they will continue to exploit the manpower

read more
  • Salary - Poor
    • +3 more
see more salary related reviews

ITC Hotels interview questions by designations

Intern (3)Financial Associate (3)Supervisor (3)Front Office/Guest Relations Executive/Manager (3)
View all 77 interview experiences
More about working at ITC Hotels

ITC Hotels Salary FAQs

How much does ITC Hotels pay per year?
The average ITC Hotels salary ranges from approximately ₹0.1 Lakh to ₹0.2 Lakh per year for a Apprentice Steward and ₹40 Lakhs to ₹94 Lakhs per year for a Head Human Resources. Salary estimates are based on 171 ITC Hotels salaries received from various employees of ITC Hotels. ITC Hotels employees rate the overall salary and benefits package 4.1/5 stars.
What is the highest salary in ITC Hotels?
The highest-paying job at ITC Hotels is a Head Human Resources with a salary of ₹40 Lakhs to ₹94 Lakhs per year. The top 10% of employees earn more than ₹12.61 lakhs per year. The top 1% earn more than a whopping ₹41.61 lakhs per year.
What is the minimum salary in ITC Hotels?
Minimum salary at ITC Hotels depends on the role you are applying for. For Commis Chef the minimum salary is ₹1.1 Lakh to ₹4.4 Lakhs per year, and for Front Office Associate the minimum salary is ₹1 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in ITC Hotels?
The average salary at ITC Hotels for freshers varies from ₹1.2 Lakh to ₹1.9 Lakh per year for Apprentice and ₹1.5 Lakh to ₹2.6 Lakhs per year for G.S.A.
What is the notice period at ITC Hotels in Customer Success, Service & Operations Department?
According to AmbitionBox, 56% of the ITC Hotels employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 158 responses on AmbitionBox in last 2 years.

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ITC Hotels Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at ITC Hotels is INRunlock blur . Salary estimates are based on 171 ITC Hotels latest salaries received from various employees of ITC Hotels.

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