IRIS KPO Resourcing Team Lead salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Supportive indian management Permanent remote work Full salary on hand no bonus things

Dislikes

Uk scrum master is hurry to complete things and that's why project may suffer long term quality issue in project. Already lots of project suffering due to this kind of work culture Scrum master have good access of management and they promots less experience devs who knows only to deliver work with speed Company have statistics model to calculate the developers work and it's not correct in real time.

Likes

... as this organization follows UK timings. 2. Best career growth for freshmen. 3. Good salary package for New birds

Dislikes

1. Salary hike/promotion. 2. Politics (if you can able to handle the tactics of the management, you can survive) 3. Not enough training unless it is bulk hiring. (Freshers will feel stumped.) 4. The cafeteria is small. 5. The human resources department is not human resourcing; they are the company resources. Don't seek help from them; they are against the employees. (Iris, if you see this, please change yourself from HR department to CR department.) 6. Internal managers and HR departments having good friends as they won't think to terminate the employees. 7. Lack of employee welfare (they support the client; guess this is because they are paying monies)

Likes

I proudly say IRIS is the one of the best company for female to work in safe environment and work under pressure is low only comparing to other company's. I learned a lot and it will helps me to explore myself confident.

Dislikes

I am regret to tell this dislike is any getting proper hike for 2 years. Basically my pay scale is very low. In this case they gave me the hike amount of below 1K for the one year work.

Likes

Good learning platform for freshers. Day shift job. Have more automation to make the job easy.

Dislikes

Poor work life balance. Package is not in line with market. No dining area to have food. No proper cafeteria/pantry

Likes

Nothing i can think of

Dislikes

Everything. Biased managers too much of politics. Senior managers ugh horrible attitude. No job security. Hard workers won’t be recognised, no work like balance, we end up working for 11 hrs. Still there will be no appreciation or watsoever. Parking is not organised, small cafeteria. Worst is poor management and politics