IRIS Business Services Customer Support Executive salaries in India (Updated 2025)

Likes

1. Best pay and increment more than 10 percent minimum 2. Product Engineering heads and leads in Surat are all Gujaratis so good support for our gujaratis. Grt tech knowledge 3. Location is best

Dislikes

1. they are opening not required offices at other location for sales, which are overpaid peoples 2. Support team is full of south indians and groupism, they dont understand technology

Likes

...re. Team mates are supportive but the management is not as good as it requires. Appraisal and salary is not as good as the employees experience.

Dislikes

Good working premises but the management is not good at all.

Likes

- Full support to Gujaratis because the product engineering head is also a gujarati - best It company in surat for new commer - Timely payment - Job security because of reason number 1

Dislikes

- Worst IRIS carbon Mumbai team. Even though all work is done frpm Surat they want credit for everytihng

Likes

1. Surat Office is the best 2. Product engineering head gives full support to gujaratis 3. increment is excellent 4. location also good 5. payment ontime

Dislikes

Very bad support from mumbai team. Most of the work is handled by surat only.

Likes

Given 3 star only for founders and the CTO. They are really good people.

Dislikes

I dont know where to start from, i come from top B school where we are taught that best leaders are non biased but got a reality check in carbon. Tech leads who are in the project from very start have created a closed knit group that belong from one state. While their intentions are mostly exclusion based from any outsiders. There is operational risk being created in the organization once the founders retire these people will be out of control.