Innova Solutions Customer Care Executive salaries in India

Likes

The culture is great! The HR department and the CHRO take initiatives to improve processes and policies. Many wonderful improvements in the last 2 years in those lines.

Dislikes

Compensation is very low compared to industry standards.

Likes

Nothing

Dislikes

...job profile. They hired for one role, didnt allocate work for almost 20-30 days. Didnt pay salary. They didnt have any project. Created a fake reason of BGV because they didnt have the project. Created PF account and said you can tell people you havent worked. I said how is this possible. HR and Accounts team are jealous of people salary and careers, targets them for no reason. Its like hit and run. You come from good companies and work in such places, they will spoil your career. They didnt pay salary in exchange of experience letter. Fake BGV processes ruining careers. My life is destroyed. They create their own process. If this company do not pay you salary, please take legal action. They do this to lot of peoples.

Likes

The work life balance is good and the working hours are flexible.

Dislikes

The salary hikes are inadequate and the experienced salaries are not aligned with market standards. There is a lack of recognition and appreciation for the work done. Cost-cutting measures are excessive, even for basic needs. Opportunities to learn new technologies or rotation between projects are minimal. Complaints are not taken seriously if it involves key resources, they are are even allowed to disregard corporate ethics. While the initial package may seem attractive, the subsequent hikes are so low that even the employees with 5-10 years of experience feel stuck.

Likes

Average company with average benefits

Dislikes

...y taking work out of their employees. No appraisal or even appreciation of work. there is no name of bonus at all. The team lead and managers were from same state so they took benefit from others by only giving work to others and not doing anything themselves. Very poor work environment.

Likes

Salary at joining time is good. Appraisal is average

Dislikes

Internal politics for hikes,promotions No rewards & recognition You need to strech/extend for 3 to 4 hours daily Work culture is bad To many Followups to be done So much of client involvement in every aspect of daily routine Too much of Calls like a call center