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Indian Railways

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4.1

based on 1.8k Reviews

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Customer Success, Service & Operations

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Indian Railways Customer Success, Service & Operations Department Salaries in India

based on 77 latest salaries
Designation Avg Annual Salary Open Jobs

Data Entry Operator

0 - 6 years exp. (9 salaries)
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₹1.1 L/yr - ₹2.7 L/yr

Office Assistant

1 - 6 years exp. (5 salaries)
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₹1.7 L/yr - ₹3.2 L/yr

Personal Assistant

8 - 31 years exp. (3 salaries)
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₹1.1 L/yr - ₹10.3 L/yr

Computer Operator

1 - 3 years exp. (3 salaries)
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₹1.2 L/yr - ₹3 L/yr

Starting your career? Discover Indian Railways fresher salaries in India

Junior Engineer

1 - 6 years exp. (3 salaries)
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₹6.5 L/yr - ₹10.3 L/yr

Commercial Controller

3 - 4 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Loco Pilot

19 - 20 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹16.5 L/yr

Executive Assistant

0 - 2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹2.9 L/yr

Supervisor

0 - 5 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.9 L/yr

Station Manager

5 - 6 years exp. (AmbitionBox Estimate)
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₹8 L/yr - ₹12 L/yr

Store Officer

4 - 6 years exp. (AmbitionBox Estimate)
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₹6.4 L/yr - ₹8.2 L/yr

Data Analyst

0 - 9 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹6.6 L/yr

Commercial Executive

7 - 9 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Commercial Clerk

1 - 6 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.5 L/yr

Deputy General Manager

31 years exp. (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

MIS Executive

1 year exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Head Operations

31 years exp. (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Stenographer

3 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3 L/yr

Resident Engineer

2 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Assistant Manager Commercial

31 years exp. (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Last Updated: 25 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Indian Railways

4.2

Rated by 85 employees for salary & benefits

ASSISTANT LOCO PILOT in Kanpur

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Oct 2023
2.0
 for  Salary and Benefits

Likes

Central government job with job pention, health and other security

Dislikes

Worst work environment, and work culture, huge corruption, less salary, lot of pressure and disrespect from seniors , most of the benefits are in paper's .

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Inquiry Clerk (Outsourcing Contractual Basis) in Gorakhpur

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 26 Aug 2024
3.0
 for  Salary and Benefits

Likes

Indian Railway job working culture is best. My job as a outsourcing staff in Enquiry_Computer Display terminal_update train arrival information_working hours as a rotaion 8hrs shift.

read more

Dislikes

Third party pay roll_contractor not regular deposit epf contribution in employee epf account.

read more

Station Superintendent in Bokaro

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Aug 2021
3.0
 for  Salary and Benefits

Likes

A fixed salary date they will never be late. Job security and safety. Pension and pass facilities.

read more

Dislikes

Bad work culture. Poor pressure tactics. Non recognition of your hard work but very responsive in case you makes any mistake.

read more

Station Manager in Bokaro

Customer Success, Service & Operations Department

3.0
  •  posted on 03 Jan 2021
2.0
 for  Salary and Benefits

Likes

Your job is secure but the work culture is missing. Your efficiency and talent has nothing to do with the day to day work. It's just like more you work the more is expected from you.

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Dislikes

Salary is not up to the mark. Work culture is missing Night duty and pressure of officers is high The talent has nothing to do with the progress.

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Commercial Assistant in Berhampur

Full Time

 · 

Other Department

1.0
  •  posted on 30 Nov 2024
1.0
 for  Salary and Benefits

Likes

One of the corrupt organisation in history of india. It looted common people and salary gives to the officers only who are posted junior there benefits go on vein.

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Dislikes

...torious staff and made him dependent on railways job he have no way to leave it. Juniors are getting very low as officers got 5 to 20 fold salary of juniors but there work is very poor even cbs, CMI/CCI even write a letter to officers just copy it forward it the officers. Seniors only know how to exploit this junior employee by not giving proper rest leave holiday leave etc

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see more salary related reviews

Indian Railways interview questions by designations

Apprentice Trainer (2)Electrician (2)Intern (2)Senior Section Engineer (2)
View all 62 interview experiences
More about working at Indian Railways

Indian Railways Salary FAQs

How much does Indian Railways pay per year?
The average Indian Railways salary ranges from approximately ₹0.6 Lakh to ₹1.2 Lakh per year for a Assistant Teacher and ₹18 Lakhs to ₹45 Lakhs per year for a Deputy Chief Electrical Engineer. Salary estimates are based on 77 Indian Railways salaries received from various employees of Indian Railways. Indian Railways employees rate the overall salary and benefits package 4.2/5 stars.
What is the highest salary in Indian Railways?
The highest-paying job at Indian Railways is a Deputy Chief Electrical Engineer with a salary of ₹18 Lakhs to ₹45 Lakhs per year. The top 10% of employees earn more than ₹14.67 lakhs per year. The top 1% earn more than a whopping ₹45 lakhs per year.
What is the minimum salary in Indian Railways?
Minimum salary at Indian Railways depends on the role you are applying for. For Apprentice Trainee the minimum salary is ₹0.8 Lakh to ₹4.4 Lakhs per year, and for Electrician the minimum salary is ₹0.5 Lakh to ₹3.3 Lakhs per year and so on.
What is the salary package for freshers in Indian Railways?
The average salary at Indian Railways for freshers varies from ₹2 Lakhs to ₹5 Lakhs per year for Trackman and ₹4.8 Lakhs to ₹7 Lakhs per year for Senior Clerk.
What is the notice period at Indian Railways in Customer Success, Service & Operations Department?
According to AmbitionBox, 46% of the Indian Railways employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 25% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 102 responses on AmbitionBox in last 2 years.

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Indian Railways Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Indian Railways is INRunlock blur . Salary estimates are based on 77 Indian Railways latest salaries received from various employees of Indian Railways.

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