Indegene Senior Customer Support Associate salaries in Bangalore / Bengaluru

Likes

The company has a good work culture.. When the company was not doing financially well, they haven't fired anyone. They tried to retain people by just cutting their hike. They value their employees more.

Dislikes

Salary is less and not as per industry standards

Likes

The work culture at Indegene allows each employee to showcase their ideas and voice their opinions. This creates a healthy environment promoting growth and visibility with senior leadership.

Dislikes

Terrible pay! This applies to employees from lower bands who are hired under extremely low CTC. This is to be noted that the work given to these employees are no less than anyone else in a senior band level. The appraisal season gets delayed most times citing company isn't doing that well. And when it happens, it's practically nothing. It hardly covers the commute expenses to the office. No cabs by the way. They need to understand that it's essential to appreciate employees especially from Band A levels since these are the folks doing most of the grunt work. No one works in a corporate setting for passion. Everyone expects and deserves fiar pay for what they contribute.

Likes

The team members are good and approachable and my manager was too Good I was really enjoyed and he helped me to learn many things

Dislikes

Salary hike is ok not up to happy and we need more support on appraisal matter

Likes

1) Salary credits on time 2) Leaves/holiday system works well

Dislikes

1) No work-life balance. 2) Poor work culture, people here have more of a boss mentality rather than of a leader. 3) Typical service-based mindset, management has no clear view of the goals, they run to get the clients and don't care how the work is being done. 4) Personal/skill development is minimal as they don't offer any learning opportunities, only the skills required for the client project are focused on and provided opportunities for.

Likes

Note : I was not laid-off, I decided to leave due to the poor culture and lack of growth in this company. Hence, I am not someone who is looking out to vent over here but rather want to tell people (whoever reads this) to stay away from this company. Honestly, I joined this company thinking I’ll get the growth in terms of my career and upskill myself with the broader area of the company’s operations. But it turned out to be one of the worst companies I have worked with. The only fine thing is that they give you a package which can match the market but again, it depends on how you negotiate.

Dislikes

...d for it.” So people, forget your personal life and health. And the best part is - NO OVERTIME PAY. Yes you read that write. My colleagues would get hospitalised frequently due to the pressure. And guys, thinking of a promotion? Well, get ready to wait for a minimum of 3-4 years. Be a bootlicker if you are a manager pleaser, maybe you’ll get it within 2 years. I got to experience one hike - the number is worse than you think. 3) Culture - They say that they value the employees well-being and stuff, maybe that’s what the founders (executive management) genuinely wants for it’s employees but guys, your - Team Leads, Managers, Senior Managers will eat you up. If you want to burn, do join this company. For someone like me who can hustle to push my limits and look for growth and yet see no fruit, you can imagine how pathetic this company is - and by that please do consider the management of the company and not its leaders who want their company to succeed. Unfortunately, it’s been spoiled by the wrong hires at the managerial level. Best of luck!