IIFL Finance Senior Customer Care Officer Salaries by 6 Employees (Updated 2025)

0 - 9 years exp.

₹3.6 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

15% more than the average Senior Customer Care Officer Salary in NBFC Companies for 0 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Officer Salary 3 - 7 years exp. (3 salaries)	₹3.2 L/yr - ₹3.8 L/yr
Finance & Accounting Senior Customer Care Officer Salary 0 - 4 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹3.7 L/yr
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Sales & Business Development Senior Customer Care Officer Salary 9 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 4 Sep 2023

Companies similar to IIFL Finance for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
Muthoot Finance Senior Customer Care Officer Salary 5 - 9 years exp. (3 salaries)	₹2.3 L/yr - ₹3.4 L/yr 19% less
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 2% less
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Mumbai Metro One Senior Customer Care Officer Salary 5 - 11 years exp. (19 salaries)	₹3 L/yr - ₹4.9 L/yr 9% more
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 14% more
Sammaan Capital Limited Senior Customer Care Officer Salary 0 - 6 years exp. (14 salaries)	₹2.2 L/yr - ₹4.1 L/yr 8% less

Senior Customer Care Officer salary at IIFL Finance ranges between ₹3.6 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 6 latest salaries received from various employees of IIFL Finance.

Experience wise IIFL Finance Senior Customer Care Officer salaries

Last Updated: 4 Sep 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.6 L/yr - ₹6.4 L/yr
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
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2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
3 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.8 L/yr
4 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹6.4 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
6 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.8 L/yr
7 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.8 L/yr
8 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
9 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4 L/yr

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Salary related reviews for IIFL Finance

2.0

Rated by 1 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Data Science & Analytics Department

3.0

• posted on 06 Sep 2023

1.0

for Salary and Benefits

Likes

...wth. Seniors are very rude and insensitive and careless... No work life balance. No salary promotions. No bonuses.. bonus are delayed with less %

Dislikes

Senior behaviour with junior

Salary - Bad

+5 more

Customer Care Executive in Faridabad

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 11 Oct 2021

5.0

for Salary and Benefits

Likes

Consider of employee and giving holidays some festivals good policies, good salary hike bonuses every year.

Salary - Excellent

+4 more

Dislikes

Company good but management bad. There's a lot of politics creating by some senior employees and miss behavior to new joinees and after resingn waiting period 2-3 months.

Deputy Manager in Koppal

Finance & Accounting Department

5.0

• posted on 27 Jun 2022

3.0

for Salary and Benefits

Likes

Good work environment the management support transperent. There is a huge cafeteria and arcade for chilling company policies are good, Appraisal are fair and they give good salary hike and bonus every year.

Promotions - Excellent

+3 more

Dislikes

Coworkers not support

Skill development - Poor

Customer Care Executive in Chirawa

Customer Success, Service & Operations Department

5.0

• posted on 10 Mar 2022

5.0

for Salary and Benefits

Likes

Good work environment and culture.Teammates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management does't address our issues. Salary is decent but career growth is slow .

Customer Care Executive in Ahmedabad

Human Resources Department

4.0

• posted on 14 Aug 2021

4.0

for Salary and Benefits

Likes

Work environment and culture is very good. Teammates are very supportive. company policies are good, appraisals are fair and they provide good package of salary and bonus every year.

Salary - Good

+6 more

Dislikes

There is a lot of politics and management doesn't address our issues.

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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IIFL Finance Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at IIFL Finance?

Senior Customer Care Officer salary at IIFL Finance in India ranges between ₹3.6 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 15% more than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 6 latest salaries received from various employees of IIFL Finance India.

How does the salary of a Senior Customer Care Officer at IIFL Finance India compare with the average salary range for this job?

The average salary of a Senior Customer Care Officer at IIFL Finance is 15% more than the average salary of a Senior Customer Care Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than IIFL Finance to a Senior Customer Care Officer in India?

Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year
Mumbai Metro One Senior Customer Care Officer Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year

What is the salary of a Senior Customer Care Officer in companies similar to IIFL Finance in India?

Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
Sammaan Capital Limited Senior Customer Care Officer Salary - ₹2.2 Lakhs to ₹4.1 Lakhs per year
Muthoot Finance Senior Customer Care Officer Salary - ₹2.3 Lakhs to ₹3.4 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at IIFL Finance in India?

The estimated take-home salary of a Senior Customer Care Officer at IIFL Finance ranges between ₹25,981 per month to ₹27,405 per month in India. The take-home salary calculation is based on the average IIFL Finance Senior Customer Care Officer salary in India which ranges between ₹3.6 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Care Officer at IIFL Finance?

According to AmbitionBox, 67% of the IIFL Finance Senior Customer Care Officers reported a notice period of 3 Months, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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IIFL Finance Senior Customer Care Officer Salaries

IIFL Finance Senior Customer Care Officer salary in India ranges between ₹3.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 IIFL Finance latest salaries received from various employees of IIFL Finance.