IIFL Finance Mumbai Customer Care Executive Salaries by 50+ Employees (Updated 2025)

0 - 5 years exp.

₹1.3 Lakh - ₹3.1 Lakhs

Salary of majority employees

8% less than the average Customer Care Executive Salary in NBFC Companies for 0 - 5 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 0 - 5 years exp. (20 salaries)	₹1.7 L/yr - ₹3 L/yr
Finance & Accounting Customer Care Executive Salary 0 - 5 years exp. (12 salaries)	₹1.6 L/yr - ₹3 L/yr
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BFSI, Investments & Trading Customer Care Executive Salary 0 - 5 years exp. (6 salaries)	₹2 L/yr - ₹2.8 L/yr
Sales & Business Development Customer Care Executive Salary 0 - 1 year exp. (3 salaries)	₹2.1 L/yr - ₹2.6 L/yr

Last Updated: 7 Mar 2025

Companies similar to IIFL Finance for Customer Care Executive in Mumbai

IIFL Finance Customer Care Executive Salary

0 - 5 years exp. (55 salaries)

₹1.3 L/yr - ₹3.1 L/yr

Company name	Avg Annual Salary	Open Jobs
Muthoot Finance Customer Care Executive Salary 1 - 7 years exp. (27 salaries)	₹1.3 L/yr - ₹3.1 L/yr 5% more	7 job openings
HDB Financial Services Customer Care Executive Salary 0 - 4 years exp. (11 salaries)	₹1.6 L/yr - ₹3.2 L/yr 7% less
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Home Credit Finance Customer Care Executive Salary 1 - 4 years exp. (5 salaries)	₹1.8 L/yr - ₹3 L/yr 8% less
SMFG India Credit Customer Care Executive Salary 2 - 10 years exp. (3 salaries)	₹3.4 L/yr - ₹3.5 L/yr 40% more
Tata Motors Finance Customer Care Executive Salary 4 - 5 years exp. (3 salaries)	₹2 L/yr - ₹4 L/yr 22% more

Customer Care Executive salary at IIFL Finance ranges between ₹1.3 Lakh to ₹3.1 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 55 latest salaries received from various employees of IIFL Finance.

Experience wise IIFL Finance Customer Care Executive salaries in Mumbai

Last Updated: 7 Mar 2025

Experience	Avg Annual Salary
Fresher (16 salaries)	₹1.7 L/yr - ₹2.5 L/yr
1 year (22 salaries)	₹1.5 L/yr - ₹3 L/yr
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2 years (7 salaries)	₹1.3 L/yr - ₹2.8 L/yr
3 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
4 years (4 salaries)	₹1.6 L/yr - ₹3.1 L/yr
5 years (4 salaries)	₹2 L/yr - ₹2.8 L/yr

View all

From

Customer Care Executive

₹

Lakhs/yr

0 - 6 years exp.

Territory Manager

₹

Lakhs/yr

10 - 18 years exp.

Customer Care Executive

0 - 6 years exp.

Gold Loan Officer

1 - 7 years exp.

30% hike

Assistant Branch Manager

2 - 8 years exp.

26% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in IIFL Finance

Customer Service Executive Salary

(21 salaries)

₹1.5 L/yr - ₹4 L/yr

Sales Executive Salary

(15 salaries)

₹1.4 L/yr - ₹3.5 L/yr

Customer Service Officer Salary

(10 salaries)

₹1.3 L/yr - ₹3.6 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹3.1 L/yr - ₹4.5 L/yr

Top skills at IIFL Finance for Customer Care Executive

Sales Gold Loan customer care Customer Service Marketing Cross Selling Banking customer support Lead Generation Branch Management Customer Handling cce Customer Relationship NBFC Gold Loan

Salary related reviews for IIFL Finance

4.5

Rated by 12 employees for salary & benefits

Customer Care Executive in Faridabad

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 11 Oct 2021

5.0

for Salary and Benefits

Likes

Consider of employee and giving holidays some festivals good policies, good salary hike bonuses every year.

Salary - Excellent

+4 more

Dislikes

Company good but management bad. There's a lot of politics creating by some senior employees and miss behavior to new joinees and after resingn waiting period 2-3 months.

Customer Care Executive in Chirawa

Customer Success, Service & Operations Department

5.0

• posted on 10 Mar 2022

5.0

for Salary and Benefits

Likes

Good work environment and culture.Teammates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management does't address our issues. Salary is decent but career growth is slow .

Customer Care Executive in Ahmedabad

Human Resources Department

4.0

• posted on 14 Aug 2021

4.0

for Salary and Benefits

Likes

Work environment and culture is very good. Teammates are very supportive. company policies are good, appraisals are fair and they provide good package of salary and bonus every year.

Salary - Good

+6 more

Dislikes

There is a lot of politics and management doesn't address our issues.

Customer Care Executive in Rqnchi

Gold Loan Department

3.0

• posted on 12 Dec 2020

1.0

for Salary and Benefits

Likes

Very bad experience in the year 2020 no salary hike no promotion done...

Dislikes

There is a lot of politics in our branch and management doesn’t address our issue. Career growth are slow. If politics not happen then I would like to join again.

Salary - Bad

+6 more

Customer Care Executive in Kolkata

BFSI, Investments & Trading Department

3.0

• posted on 24 May 2019

1.0

for Salary and Benefits

Likes

Management system is very poor. If you fail to achieve your target, you will be fair. And incentive structure what I am saying it's too much bad.

Dislikes

...ity now in day's is very complicated. Career growth it's depending on your BOSS. Salary is to low from our job pressure. They doesn't pay any traveling allowance. Politics yes In India we can seen it every where. Some time when we work a team it's environment what I am saying is so much good, but when we work separately it's too deference.

Salary - Bad

+5 more

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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IIFL Finance Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at IIFL Finance in Mumbai?

The average salary of a Customer Care Executive at IIFL Finance in Mumbai typically ranges from ₹1.3 Lakhs to ₹3.1 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Care Executive in Mumbai at IIFL Finance earn more than ₹2.8 Lakhs per year, and the top 1% earn over ₹3.1 Lakhs per year. Customer Care Executive Salaries at IIFL Finance can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ IIFL Finance employees in India.

What is the estimated take home salary of a Customer Care Executive at IIFL Finance in Mumbai?

The estimated take-home salary of a Customer Care Executive at IIFL Finance in Mumbai typically ranges from ₹17,181 to ₹18,886 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹3.1 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of IIFL Finance. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at IIFL Finance in Mumbai?

To be a Customer Care Executive at IIFL Finance in Mumbai, the key skills required include:

- Sales
- Gold Loan
- customer care
- Customer Service
- Marketing

These skills are highly valued at IIFL Finance and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than IIFL Finance for Customer Care Executive in India?

SMFG India Credit	₹3.4 Lakhs to ₹3.5 Lakhs per year
Tata Motors Finance	₹2.0 Lakhs to ₹4.0 Lakhs per year
Muthoot Finance	₹1.3 Lakhs to ₹3.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IIFL Finance, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to IIFL Finance in Mumbai?

The salary of a Customer Care Executive at companies similar to IIFL Finance in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HDB Financial Services	₹1.6 Lakhs to ₹3.2 Lakhs per year
Home Credit Finance	₹1.8 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at IIFL Finance in Mumbai?

The salary growth for a Customer Care Executive at IIFL Finance in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Mumbai can expect the following growth trajectory at IIFL Finance:

Experience	Average Salary Range
Fresher	₹1.7 Lakhs to ₹2.5 Lakhs per year
1 year	₹1.5 Lakhs to ₹3.0 Lakhs per year
2 years	₹1.3 Lakhs to ₹2.8 Lakhs per year
3 years	₹2.2 Lakhs to ₹2.8 Lakhs per year

and so on.

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IIFL Finance Customer Care Executive Salaries in Mumbai

IIFL Finance Customer Care Executive salary in Mumbai ranges between ₹1.3 Lakh to ₹3.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 55 IIFL Finance latest salaries received from various employees of IIFL Finance.

IIFL Finance Customer Care Executive salaries in Mumbai (Updated 2025)

Companies similar to IIFL Finance for Customer Care Executive in Mumbai

Latest annual salaries shared by IIFL Finance Customer Care Executive in Mumbai

Experience wise IIFL Finance Customer Care Executive salaries in Mumbai

Similar Designation salaries in IIFL Finance

Top skills at IIFL Finance for Customer Care Executive

Salary related reviews for IIFL Finance

Customer Care Executive in Faridabad

Customer Care Executive in Chirawa

Customer Care Executive in Ahmedabad

Customer Care Executive in Rqnchi

Customer Care Executive in Kolkata

IIFL Finance Customer Care Executive Salary FAQs

Tell us how to improve this page.