IDFC FIRST Bank Senior Customer experience Officer salaries in India (Updated 2025)

Likes

Nothing as such. Loans were provided to employees at minimum interest rates

Dislikes

...because of staff loans, management should work on curtailment of such behaviour. HR is unaware of basic policies, when on boarding they say that bonus would be around 40-50% but at appraisal time everything goes below water. During onboarding clearly mentioned that as per banks policy holidays on weekends, but after joining it's revealed that working is essential on weekends in month ends Such pathetic policies they have.

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Likes

This is my first job and had great experience working in IDFC FIRST BANK. Got alot to learn and I got chance to built new skills. Work culture is smooth, on every level people guide and support so never felt lack of learning in any point of situation.

Dislikes

There is nothing to hate about IDFC , but no body can ever be satisfied from their salary, but obviously according to me salary offer to me was less as compared to market value my skills and knowledge hold , it's been one year , I am not seeing appraisal scope here , so planning to change my job , After all we all are here to earn and learn .

Likes

Currently, the pay they are offering is good

Dislikes

...e a fancy job discription and in relaity, the job we do is completely different. They harras employees and even after resigning, they harrass for due payment.