IDFC FIRST Bank Desktop Support Engineer L2 salaries in Kolkata

Likes

Company work environment is good, traveling also good and talk about teammates is good.

Dislikes

Compensation is decent, but growth is slow.the work pressure is very high.sometimes, I have to work more than 15 hours straight in a day and I have to attend calls and meetings, I do receive appreciation mails from various stakeholders, but they mostly go unnoticed during my mid- year appraisals. Also, there is no proper suggestions and support for project growth from managers,most of the times need to do individual research, decision making, responsibilities.hence there is no on job training for freshers, hence senior folks like me, have to guide the step by step, which is pain sometimes and it is effectiving personal life most of the times.

Likes

It was a bad decision to work with such bank

Dislikes

... a month of serving my notice period my health was not that good to resume work. Even after submitting medical documents my employer terminated my service and stating that I need to pay the rest of money for the remaining days of my notice period and does not settled my FNF stating it's in negative

Likes

Nothing as such. Loans were provided to employees at minimum interest rates

Dislikes

...because of staff loans, management should work on curtailment of such behaviour. HR is unaware of basic policies, when on boarding they say that bonus would be around 40-50% but at appraisal time everything goes below water. During onboarding clearly mentioned that as per banks policy holidays on weekends, but after joining it's revealed that working is essential on weekends in month ends Such pathetic policies they have.

Likes

Employee benefits as per banking industry is good if u have home loans

Dislikes

Work life balance, leadership is like complete egoistic and worst, salary hike is not based on performance, job security is close to nothing

Likes

It has good compensation and promotion policy for internal talent Top Leadership has lot of focus in driving the bank forward

Dislikes

It lags in overall learning and development of talent Support teams are somewhat inefficient