IDC Technologies Service Desk Analyst salaries in Gurgaon / Gurugram

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Nothing

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No salary on time. No proper communication during hiring. No job security. No timely communication regarding employee concerns. Management is don't know what they are doing. Pathetic experience.

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Hey All , Everyone gets happy once they receive any offer So same was the case in my scenario.

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I would not recommend until and unless they promise for salary hike. got placed in Wipro in the payroll of IDC but there is not a single hike , no reimbursement for medical health issue, no security any time termination is waiting no knowledge gain.

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Oh god, I'm sorry readers but nothing really, other than above-average salary maybe. One benefit of working here can be that, if you're good at your work then it feels like a government office (Laid back), and you will have a stable position but then again at the same time, you'll feel underpaid because you work that well.

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Politics, No HR communication, and what the hell is a confidential promotion, I understand about secret appraisals but promotion? No hierarchy is followed at any level. The incentive is a myth here, you won't get any billing details to know how much you should be getting.

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Management is excellent. They are fully supportive and clear every doubt instantly so I enjoyed work with IDC

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The only thing I dislike is negligible growth even after giving 100% . There is no appraisal or salary hike not even a penny for working over 2 years in the same organisation otherwise everything is perfect.

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...DC Technologies Inc was that our knowledge, capability and ideas were respected. We got good benefits and salary and the management actually listened to what we had to say – our opinions on how to improve our practices were heeded to. There are no restrictions to what we can achieve here. My working experience here has taught me a lot related to my field – development. Fortunately, my manager was proficient in the field as well as insightful. It was enlightening to watch the way he skillfully managed his projects. He has taught us a lot on how to be a team leader and player and how to organize tasks. As a team leader, our manager kept inspiring us to do better and highlighted our achievements regularly. This was our energy booster to put in more. Issues were sorted out in no time, thanks to his able supervision and experience. I was also happy to interact with and get the backing of other managers and senior level executives at IDC. I can say I’ve learnt a lot from them, especially in areas like handling team coordination and reducing threats to performance. I’ve had the opportunity to learn new domains.

Dislikes

I worked in a project (not as H1B) that was long-term and ongoing with regular output needed from our end. Needless to say, it was demanding. We needed to put in the required manhours to raise a bill to the client. This wasn’t always possible though, especially when work was dry in certain months. The client, which was a Canadian SaaS firm, was about to be acquired and had several projects coming up before the change. Later these were shelved when the acquisition actually happened. We’re hoping to get that account back with more work and projects. IDC had to temporarily stop working on a few projects because of the client’s financial position. This in turn affected us, the employees. We had to change projects, move to other clients or worse, stay without any project on the bench till we had no other option but to quit our job. Hard-working and motivated employees also face this and feel dejected; would the management please do something about this?