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IDBI Bank

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3.6

based on 1.5k Reviews

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Pune
Customer Success, Service & Operations

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IDBI Bank Customer Success, Service & Operations Department Salaries in Pune

based on 30 latest salaries
Designation Avg Annual Salary Open Jobs

Manager Customer Service Operations

13 - 19 years exp. · Pune (4 salaries)
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₹7.2 L/yr - ₹15.6 L/yr

Senior Sales Executive

5 - 6 years exp. · Pune (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.8 L/yr

Assistant General Manager

14 - 15 years exp. · Pune (AmbitionBox Estimate)
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₹26.7 L/yr - ₹29 L/yr

Zonal Manager Operations

14 years exp. · Pune (AmbitionBox Estimate)
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₹22.5 L/yr - ₹28.8 L/yr

Starting your career? Discover IDBI Bank fresher salaries in India

BOA

4 years exp. · Pune (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Senior Assistant Manager

5 years exp. · Pune (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Corporate Sales Executive

10 years exp. · Pune (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Deputy Manager

6 years exp. · Pune (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5 L/yr

Branch Incharge

15 years exp. · Pune (AmbitionBox Estimate)
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₹22.5 L/yr - ₹28.8 L/yr

Manager OPS

9 years exp. · Pune (AmbitionBox Estimate)
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₹15.4 L/yr - ₹18 L/yr

Operations Manager

14 years exp. · Pune (AmbitionBox Estimate)
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₹13 L/yr - ₹18 L/yr

Banking Officer

8 years exp. · Pune (AmbitionBox Estimate)
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₹3.5 L/yr - ₹13.1 L/yr

Assistant Manager

2 - 8 years exp. · Pune (7 salaries)
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₹6 L/yr - ₹14.5 L/yr

Manager

8 - 12 years exp. · Pune (3 salaries)
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₹10.5 L/yr - ₹23.1 L/yr

Executive

0 - 1 year exp. · Pune (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.5 L/yr

Head Digital

25 years exp. · Pune (AmbitionBox Estimate)
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₹1.2 Cr/yr - ₹1.3 Cr/yr

Last Updated: 22 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for IDBI Bank

3.7

Rated by 10 employees for salary & benefits

Relationship Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Apr 2022
3.0
 for  Salary and Benefits

Likes

...s work with integrity. U get good customer exposure and handling multiple tasks. Pay scale is good.

read more

Dislikes

Retail branch banking Work pressure, multi-tasking apart from ur job profile. No value addition. Very slow career growth and monotonous job, job rotation periodicity is very large. You will get leaves after too much hardship until it is for some emergency. Review meetings are organised after working hours and frequent commitments and u have to bring figures on every login day. Seniors cannot keep away from using unofficial language if u don't perform in business and Continuous follow up will just keep u on pressure. No mental peace and satisfaction at all in branch banking in metros. If u don't perform, either u r thrown out to rural branches or compelled to resign. If u r excellent in selling insurance policy, then this is the best place to work. Promotions in higher grades are preferably available to staff posted in regional and zonal offices and hardly any branch banking staff is chosen.

read more

Senior Assistant in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Jun 2022
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

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Dislikes

I am working on Spacial assistant post from last 5 yr Bank not given any promotion for this post ,due to not in there rouls

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Assistant Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Nov 2024
4.0
 for  Salary and Benefits

Likes

They offer good salary .

Dislikes

Promotion process is not transparent. Also admin transfers are very harsh for women employees. They do not consider whether an employee is having small kid or pregnant. Very long working hours . Sitting in branches till 8 pm is usual .

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Assistant Manager in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0
  •  posted on 10 Jun 2022
4.0
 for  Salary and Benefits

Likes

I like the friends and colleagues who I have worked in my team and branch.. I also like customers who made a good relationship and for business development.

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Dislikes

I don't have any negative opinion on IDBI BANK. Common points are Salary is decent but career growth is slow and place of posting and Promotion transfers are doing by recommendations not for genuinely worked people. But Thank you IDBI BANK for giving experience of work.

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Back Office Assistant in Mumbai

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Jan 2019
2.0
 for  Salary and Benefits

Likes

There is no opportunities for growth..there is no sufficent salary as per the work.

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Dislikes

... party consultant.they did not give us promotion by our hard work or experince..no salary increments..and other benefits also..

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see more salary related reviews

IDBI Bank interview questions by designations

Assistant Manager (20)Sales Executive (4)Summer Intern (2)Business Development Executive (2)
View all 63 interview experiences

Know more about IDBI Bank Pune

More about working at IDBI Bank

IDBI Bank Salary FAQs

How much does IDBI Bank pay per year?
The average IDBI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.1 Lakh per year for a Marketing Executive and ₹24 Lakhs to ₹54 Lakhs per year for a General Manager. Salary estimates are based on 30 IDBI Bank salaries received from various employees of IDBI Bank. IDBI Bank employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in IDBI Bank?
The highest-paying job at IDBI Bank is a General Manager with a salary of ₹24 Lakhs to ₹54 Lakhs per year. The top 10% of employees earn more than ₹25 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in IDBI Bank?
Minimum salary at IDBI Bank depends on the role you are applying for. For Sales Executive the minimum salary is ₹1.2 Lakh to ₹3.5 Lakhs per year, and for Senior Sales Executive the minimum salary is ₹1.6 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in IDBI Bank?
The average salary at IDBI Bank for freshers varies from ₹1 Lakh to ₹2.4 Lakhs per year for Intern and ₹9.8 Lakhs to ₹15 Lakhs per year for Asset Officer.
What is the notice period at IDBI Bank in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 47% of the IDBI Bank employees in Customer Success, Service & Operations Department in Pune reported a notice period of 3 Months, 25% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 32 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at IDBI Bank , Pune is INRunlock blur . Salary estimates are based on 30 IDBI Bank latest salaries received from various employees of IDBI Bank.

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