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ICICI Direct

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3.7

based on 225 Reviews

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Customer Success, Service & Operations

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ICICI Direct Customer Success, Service & Operations Department Salaries in India

based on 122 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Relationship Manager

0 - 3 years exp. (19 salaries)
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₹2.9 L/yr - ₹4 L/yr

Equity Relationship Manager

0 - 3 years exp. (7 salaries)
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₹3.2 L/yr - ₹4.5 L/yr

Senior Sales Manager

2 - 6 years exp. (6 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

Sales Executive

0 - 3 years exp. (5 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

Starting your career? Discover ICICI Direct fresher salaries in India

Relationship Manager

0 - 3 years exp. (5 salaries)
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₹3.2 L/yr - ₹5 L/yr

Key Relationship Manager

0 - 3 years exp. (5 salaries)
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₹3.9 L/yr - ₹4.4 L/yr

Sales Manager

0 - 4 years exp. (4 salaries)
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₹2.2 L/yr - ₹2.8 L/yr

Phone Banking Officer

0 - 2 years exp. (4 salaries)
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₹2.4 L/yr - ₹3.4 L/yr

SM

0 - 2 years exp. (3 salaries)
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₹2.7 L/yr - ₹3.4 L/yr

Customer Service Associate

1 - 2 years exp. (3 salaries)
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₹2.3 L/yr - ₹2.4 L/yr

Customer Service Executive

0 - 4 years exp. (3 salaries)
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₹2.3 L/yr - ₹2.4 L/yr

Banking Officer

0 - 2 years exp. (3 salaries)
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₹2 L/yr - ₹2.5 L/yr

Senior Officer

0 - 1 year exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Chief Project Manager

11 - 15 years exp. (AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.5 L/yr

Equity Advisor

1 - 2 years exp. (AmbitionBox Estimate)
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₹4 L/yr - ₹6 L/yr

Branch Manager

5 - 6 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹8 L/yr

Internet Marketing Executive

1 - 2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Infrastructure Manager

0 - 8 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Service Executive

0 - 3 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Phone Banking Executive

4 - 5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Last Updated: 23 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for ICICI Direct

3.4

Rated by 13 employees for salary & benefits

Senior Relationship Manager in Chandigarh

Full Time

 · 

Other Department

3.0
  •  posted on 14 Sep 2024
3.0
 for  Salary and Benefits

Likes

They work on skill development and takes webinar on regular basis Salary credit timely.

read more
  • Skill development - Good
    • +1 more

Dislikes

They involves juniors in Office politics Mukesh kapri zonal head of Chandigarh he is the worst person professionaly and personally you will even met you can't work under him or with him

read more
  • Promotions - Bad
    • +3 more

Sales Officer in Thiruvananthapuram

Full Time

 · 

Human Resources Department

4.0
  •  posted on 01 Jul 2022
2.0
 for  Salary and Benefits

Likes

A person who is really business oriented and is ready to be hardworking in banking field, can find excellent opportunity at ICICI Bank.

read more
  • Skill development - Good
    • +3 more

Dislikes

The salary package is really low, salary package and clearance amount should be fully given(including deductions).

read more
  • Salary - Poor

Assistant Manager in New Delhi

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 13 Oct 2023
3.0
 for  Salary and Benefits

Likes

Despite of good salary, I couldn't get good working environment over here as much politics are here as my own boss do not want to help me out in my case. Even all other person knows how unevenly he distinguishes his team members. At the end, I would say that you should not work here on a shop floor level, either you join at one step higher level post.

read more

Dislikes

The worst part of my employment journey was experienced in ICICI where I was forced by my supervisor to leave the company. Such a terrifying situation!!

read more
  • Skill development - Bad
    • +4 more

Senior Sales Manager in Lucknow

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 13 Nov 2022
1.0
 for  Salary and Benefits

Likes

Only one thing SMs just like one man army.SMs are doing everything thing for example sales,sevice,genrate SR,manage bank employee and seniors also just in14000-15000 Rs salary per month

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Dislikes

Promotion. Why I dislike promotion because off corporate promote only for target not increase salary ultimately making fool thems employees and that's a masterstrok for corporate side...hahahahahahahaha

read more
  • Salary - Bad
    • +6 more

Channel Manager in Vapi

Sales & Business Development Department

5.0
  •  posted on 26 Jun 2022
5.0
 for  Salary and Benefits

Likes

...nment and culture . Teammates are supportive and the management is transparent .Company policies are good , appraisals are fair and they give good bonus every year .

read more
  • Salary - Excellent
    • +6 more

Dislikes

Poor IT support. Need a proper work place. Need more staff.

see more salary related reviews

ICICI Direct interview questions by designations

Sales Manager (4)Senior Relationship Manager (3)Assistant Manager (2)Business Analyst (1)
View all 21 interview experiences
More about working at ICICI Direct

ICICI Direct Salary FAQs

How much does ICICI Direct pay per year?
The average ICICI Direct salary ranges from approximately ₹1.5 Lakh to ₹2 Lakhs per year for a HR Executive Recruiter and ₹7 Lakhs to ₹10.5 Lakhs per year for a Chief Branch Manager. Salary estimates are based on 122 ICICI Direct salaries received from various employees of ICICI Direct. ICICI Direct employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in ICICI Direct?
The highest-paying job at ICICI Direct is a Chief Branch Manager with a salary of ₹7 Lakhs to ₹10.5 Lakhs per year. The top 10% of employees earn more than ₹7.50 lakhs per year. The top 1% earn more than a whopping ₹24.85 lakhs per year.
What is the minimum salary in ICICI Direct?
Minimum salary at ICICI Direct depends on the role you are applying for. For Sales Manager the minimum salary is ₹1.6 Lakh to ₹3.8 Lakhs per year, and for Senior Sales Manager the minimum salary is ₹2.5 Lakhs to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in ICICI Direct?
The average salary at ICICI Direct for freshers varies from ₹2.5 Lakhs to ₹3 Lakhs per year for Sales Manager and ₹4 Lakhs to ₹4.5 Lakhs per year for Key Relationship Manager.
What is the notice period at ICICI Direct in Customer Success, Service & Operations Department?
According to AmbitionBox, 42% of the ICICI Direct employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 30% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 93 responses on AmbitionBox in last 2 years.

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ICICI Direct Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at ICICI Direct is INRunlock blur . Salary estimates are based on 122 ICICI Direct latest salaries received from various employees of ICICI Direct.

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