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HSBC Group

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4.0

based on 4.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Kolkata
Customer Success, Service & Operations

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HSBC Group Customer Success, Service & Operations Department Salaries in Kolkata

based on 199 latest salaries
Designation Avg Annual Salary Open Jobs
4 - 11 years exp. · Kolkata (15 salaries)
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₹5 L/yr - ₹9.5 L/yr

1 job opening
2 - 5 years exp. · Kolkata (8 salaries)
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₹4.2 L/yr - ₹6 L/yr

2 - 10 years exp. · Kolkata (7 salaries)
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₹2.2 L/yr - ₹7.5 L/yr

2 - 7 years exp. · Kolkata (7 salaries)
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₹3.2 L/yr - ₹8.5 L/yr

1 job opening
Starting your career? Discover HSBC Group fresher salaries in India
0 - 5 years exp. · Kolkata (6 salaries)
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₹4 L/yr - ₹6 L/yr

5 - 13 years exp. · Kolkata (6 salaries)
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₹5.3 L/yr - ₹8.3 L/yr

1 job opening
3 - 6 years exp. · Kolkata (5 salaries)
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₹4.1 L/yr - ₹8.5 L/yr

2 - 4 years exp. · Kolkata (4 salaries)
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₹3.8 L/yr - ₹5.2 L/yr

5 - 8 years exp. · Kolkata (4 salaries)
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₹2.7 L/yr - ₹2.8 L/yr

13 - 16 years exp. · Kolkata (4 salaries)
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₹14 L/yr - ₹16.5 L/yr

4 - 10 years exp. · Kolkata (3 salaries)
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₹4.7 L/yr - ₹7.4 L/yr

0 - 8 years exp. · Kolkata (3 salaries)
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₹6.5 L/yr - ₹8 L/yr

8 - 13 years exp. · Kolkata (3 salaries)
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₹18.2 L/yr - ₹23 L/yr

1 - 5 years exp. · Kolkata (3 salaries)
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₹3.9 L/yr - ₹4.6 L/yr

6 - 10 years exp. · Kolkata (3 salaries)
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₹2.6 L/yr - ₹6 L/yr

3 - 4 years exp. · Kolkata (AmbitionBox Estimate)
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₹3 L/yr - ₹4.6 L/yr

3 - 4 years exp. · Kolkata (AmbitionBox Estimate)
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₹5.1 L/yr - ₹7.5 L/yr

9 - 15 years exp. · Kolkata (AmbitionBox Estimate)
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₹8.7 L/yr - ₹12.7 L/yr

1 job opening
9 - 14 years exp. · Kolkata (AmbitionBox Estimate)
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₹4 L/yr - ₹5.3 L/yr

4 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Last Updated: 3 Feb, 2025

Salary related reviews for HSBC Group

3.5

Rated by 50 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Jul 2023

3.0
 for  Salary and Benefits

Likes

Salary is good other than any MNC's please don't just see good salary if your mental health will be not good how you will work please try to know each and everything before joining here

read more
  • Work satisfaction - Good

Dislikes

Management is very bad no work life balance manager is actually useless he will tell that he is very busy but he is actually doing chill from behind if employees work in flexible they need cab to reach home safely during night shift but this company have some cab boundaries issues😕 which is very very ridiculous when a employee stay a bit outside of their boundaries please be aware while joining as HR will never tell you that they have such kinds of drawbacks which hesitate a person to join this company . AVP is a dictator person in this organisation he will never understand your concern instead of that he will penalized you and compare you with some other person

read more
  • Company culture - Bad
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 28 Mar 2018

5.0
 for  Salary and Benefits

Likes

I am.a part of this organisation since 2007, my tenurity itself says a lot. Without proper work life balance, yearly hike and bonus, this would not have been possible. This organisation has ample opportunities to enhance oneself and grow accordingly. There are several different departments, which requires different skill sets. One can always choose to move to department of his or her choice with proper skillset. The company believes in fun at workplace too, as only work with no fun makes workplace dull. Entire year is filled with various activities, sports, family day, GSCK got talent, water program are some of them. Another thing that I like about this company is the leave policy, it has a policy of core leave which allows the employees to go on holiday for 10working days at a stretch. This is very unique policy and helps oneself to get refreshed and join back. I recommend this company to all who reads this review.

read more
  • Salary - Excellent
  • +2 more

Dislikes

The list of my dislike is very short. We have pick up and drops, I do not like the fact that we are provided with AC cabs only in summers, I feel we shud get it always as per the weather condition in Kolkata.

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  • Promotions - Poor

Customer Success, Service & Operations Department

2.0
  •  posted on 11 Aug 2019

2.0
 for  Salary and Benefits

Likes

Work life balance is good.

  • Job security - Good

Dislikes

Since HSBC is the only global outsourcing company in Kolkata..the management knows about the fact hence compensation is very poor. Hedge fund accounting job is not to satisfaction...and there is favouritism when it comes to promotion..so you don't have an opportunity to switch job as Kolkata is a pathetic place to work.

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  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 28 Sep 2024

4.0
 for  Salary and Benefits

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

read more
  • Salary - Good
  • +6 more

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 22 May 2018

4.0
 for  Salary and Benefits

Likes

...n setting up ring faced Bank and other change programs that currently running... The growth is depends on your commitment to words your carrer progression plan and vital roles to pay based on your skill set.... Overall its good place to work with...

read more
  • Salary - Good
  • +6 more

Dislikes

The only thing that come up my mind is bit work pressure in these days and targets to meet cost savings...

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HSBC Group Salary FAQs

How much does HSBC Group pay per year?
The average HSBC Group salary ranges from approximately ₹0.2 Lakh to ₹2.1 Lakhs per year for a Tele Caller and ₹98 Lakhs to ₹1 Crore per year for a Head Engineering. Salary estimates are based on 199 HSBC Group salaries received from various employees of HSBC Group. HSBC Group employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in HSBC Group?
The highest-paying job at HSBC Group is a Head Engineering with a salary of ₹98 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹30.56 lakhs per year. The top 1% earn more than a whopping ₹60 lakhs per year.
What is the minimum salary in HSBC Group?
Minimum salary at HSBC Group depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.5 Lakh to ₹6.8 Lakhs per year, and for Software Engineer the minimum salary is ₹4.9 Lakhs to ₹14.4 Lakhs per year and so on.
What is the salary package for freshers in HSBC Group?
The average salary at HSBC Group for freshers varies from ₹1.8 Lakh to ₹4.5 Lakhs per year for Customer Support Executive and ₹15 Lakhs to ₹24 Lakhs per year for Investment Banking Analyst.
What is the notice period at HSBC Group in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 41% of the HSBC Group employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 2 Months, 25% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 177 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HSBC Group , Kolkata is INRunlock blur . Salary estimates are based on 199 HSBC Group latest salaries received from various employees of HSBC Group.

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