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HSBC Group

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4.0

based on 4.7k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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HSBC Group Customer Success, Service & Operations Department Salaries in India

based on 3.7k latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 10 years exp. (457 salaries)
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ā‚¹1.7 L/yr - ā‚¹6.8 L/yr

KYC Analyst

0 - 7 years exp. (102 salaries)
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ā‚¹2.2 L/yr - ā‚¹8.9 L/yr

Assistant Vice President

7 - 20 years exp. (86 salaries)
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ā‚¹13.8 L/yr - ā‚¹40 L/yr

7 job openings

Analyst

0 - 7 years exp. (72 salaries)
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ā‚¹2.7 L/yr - ā‚¹10.9 L/yr

2 job openings
Starting your career? Discover HSBC Group fresher salaries in India

Assistant Manager Operations

4 - 16 years exp. (68 salaries)
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ā‚¹4.2 L/yr - ā‚¹10.5 L/yr

CDD Analyst

1 - 7 years exp. (67 salaries)
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ā‚¹2 L/yr - ā‚¹6.8 L/yr

Customer Support Executive

0 - 6 years exp. (65 salaries)
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ā‚¹1.8 L/yr - ā‚¹6.1 L/yr

Senior Associate

1 - 8 years exp. (50 salaries)
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ā‚¹2.7 L/yr - ā‚¹8.8 L/yr

Operations Manager

7 - 18 years exp. (46 salaries)
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ā‚¹7 L/yr - ā‚¹18.5 L/yr

AML Analyst

1 - 6 years exp. (46 salaries)
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ā‚¹2.1 L/yr - ā‚¹7 L/yr

Fraud Officer

1 - 6 years exp. (42 salaries)
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ā‚¹2.4 L/yr - ā‚¹6 L/yr

Customer Care Executive

2 - 9 years exp. (41 salaries)
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ā‚¹2.4 L/yr - ā‚¹5.5 L/yr

Process Associate

1 - 6 years exp. (36 salaries)
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ā‚¹2.1 L/yr - ā‚¹6.5 L/yr

Senior Analyst

1 - 8 years exp. (35 salaries)
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ā‚¹10.1 L/yr - ā‚¹10.2 L/yr

Customer Service Representative

0 - 8 years exp. (32 salaries)
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ā‚¹2.5 L/yr - ā‚¹7 L/yr

SME

4 - 11 years exp. (28 salaries)
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ā‚¹3 L/yr - ā‚¹9.5 L/yr

Manager OPS

8 - 18 years exp. (27 salaries)
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ā‚¹7 L/yr - ā‚¹20 L/yr

Cdd KYC Analyst

0 - 8 years exp. (26 salaries)
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ā‚¹2.8 L/yr - ā‚¹7 L/yr

Customer Service Associate

1 - 8 years exp. (25 salaries)
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ā‚¹3.3 L/yr - ā‚¹6.5 L/yr

Credit Service Executive

1 - 6 years exp. (23 salaries)
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ā‚¹2.3 L/yr - ā‚¹4.5 L/yr

Last Updated: 23 Feb, 2025

What people are saying about HSBC Group

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a senior business analyst
2w
HSBC GSC Pune
Hi folks, need a help with a decision. Does HSBC GSC allows work from Pune location. I have got an offer for Bengaluru. Any flexibility to work from Pune location? First level of understanding i got is that they donā€™t have GSC offices in Pune. Can someone throw some light? Thanks in advance.
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Salary related reviews for HSBC Group

3.6

Rated by 663 employees for salary & benefits

Assistant Manager Operations in Bangalore / Bengaluru

Full Time

Ā Ā·Ā 

Customer Success, Service & Operations Department

5.0
Ā Ā ā€¢Ā Ā posted on 28 Sep 2024
4.0
Ā forĀ  Salary and Benefits

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

read more
  • Salary - Good
    • +6Ā more

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

read more

Credit Service Executive in Kolkata

Full Time

Ā Ā·Ā 

Customer Success, Service & Operations Department

3.0
Ā Ā ā€¢Ā Ā posted on 27 Jul 2023
3.0
Ā forĀ  Salary and Benefits

Likes

Salary is good other than any MNC's please don't just see good salary if your mental health will be not good how you will work please try to know each and everything before joining here

read more
  • Work satisfaction - Good

Dislikes

Management is very bad no work life balance manager is actually useless he will tell that he is very busy but he is actually doing chill from behind if employees work in flexible they need cab to reach home safely during night shift but this company have some cab boundaries issuesšŸ˜• which is very very ridiculous when a employee stay a bit outside of their boundaries please be aware while joining as HR will never tell you that they have such kinds of drawbacks which hesitate a person to join this company . AVP is a dictator person in this organisation he will never understand your concern instead of that he will penalized you and compare you with some other person

read more
  • Company culture - Bad
    • +1Ā more

Manager - Finance Operations in Hyderabad / Secunderabad

Full Time

Ā Ā·Ā 

Customer Success, Service & Operations Department

5.0
Ā Ā ā€¢Ā Ā posted on 22 May 2018
4.0
Ā forĀ  Salary and Benefits

Likes

...n setting up ring faced Bank and other change programs that currently running... The growth is depends on your commitment to words your carrer progression plan and vital roles to pay based on your skill set.... Overall its good place to work with...

read more
  • Salary - Good
    • +6Ā more

Dislikes

The only thing that come up my mind is bit work pressure in these days and targets to meet cost savings...

Associate GBB-Client Servicing GSC in Bangalore / Bengaluru

Full Time

Ā Ā·Ā 

Customer Success, Service & Operations Department

5.0
Ā Ā ā€¢Ā Ā posted on 08 Jul 2023
5.0
Ā forĀ  Salary and Benefits

Likes

Best Environment, best managers, no issues in taking leaves, and company gives good appraisal too..!

  • Salary - Excellent
    • +3Ā more

Dislikes

Sometimes the workload is more as per the requirement. There is not a good pay in Overtime, in other companies you get the double in an hour and here in OT you will get exact same amount which you are getting on oer day basis.

read more

Assistant Manager Operations in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0
Ā Ā ā€¢Ā Ā posted on 01 Feb 2022
3.0
Ā forĀ  Salary and Benefits

Likes

... a great place to work.Lot of opportunities to learn and nice work life balance.However, compensation is not as per competitive market.Company is invested in diversity. Great place to work for women as policies suit the working women.

read more
  • Skill development - Good
    • +4Ā more

Dislikes

Compensation structure. Compensation is not at par with the market.

see more salary related reviews

HSBC Group interview questions by designations

Assistant Manager (21)Software Engineer (20)Analyst (19)Business Analyst (17)
View all 446 interview experiences
More about working at HSBC Group

HSBC Group Salary FAQs

How much does HSBC Group pay per year?
The average HSBC Group salary ranges from approximately ā‚¹0.2 Lakh to ā‚¹2.1 Lakhs per year for a Tele Caller and ā‚¹98 Lakhs to ā‚¹1 Crore per year for a Head Engineering. Salary estimates are based on 3.7k HSBC Group salaries received from various employees of HSBC Group. HSBC Group employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in HSBC Group?
The highest-paying job at HSBC Group is a Head Engineering with a salary of ā‚¹98 Lakhs to ā‚¹1 Crore per year. The top 10% of employees earn more than ā‚¹30.99 lakhs per year. The top 1% earn more than a whopping ā‚¹60 lakhs per year.
What is the minimum salary in HSBC Group?
Minimum salary at HSBC Group depends on the role you are applying for. For Customer Service Executive the minimum salary is ā‚¹1.1 Lakh to ā‚¹6.8 Lakhs per year, and for Assistant Manager the minimum salary is ā‚¹4.4 Lakhs to ā‚¹14.5 Lakhs per year and so on.
What is the salary package for freshers in HSBC Group?
The average salary at HSBC Group for freshers varies from ā‚¹1.8 Lakh to ā‚¹4.5 Lakhs per year for Customer Support Executive and ā‚¹15 Lakhs to ā‚¹24 Lakhs per year for Investment Banking Analyst.
What is the notice period at HSBC Group in Customer Success, Service & Operations Department?
According to AmbitionBox, 40% of the HSBC Group employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 21% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 2.7k responses on AmbitionBox in last 2 years.

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HSBC Group Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at HSBC Group is INRunlock blur . Salary estimates are based on 3.7k HSBC Group latest salaries received from various employees of HSBC Group.

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