HSBC Electronic Data Processing Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

Work life balance is good. Growth depends on how an individual performs. Performance plays a very important role. It is defenitely a very good place to work.

Dislikes

...get always worried about. It is very very less when compared to other companies. Bonus that we get every year is also something very less.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

They have provided WFH facilities and company laptops. Giving reimbursement on furnitures and UPS at home.

Dislikes

... don't join this, it will really make u suffer. You will feel like running away. Salary is very less and expectations from u are like vice President. Work life balance is not there. Ànd trust me if you want a peaceful life then don't take this job. If any how you get here then just leave in one year only. Only work work and work, no other activities. You have to pay for each every thing team lunch, team dinner and any team outing. Nothing is financed by company.

Likes

Work culture is good, supportive atmosphere in terms of growth & professional development. Great onshore team to learn from and transparent management with clear defined objectives and strategy.

Dislikes

Poor pay Master as compared to competitors. Much of the responsibilities & ownership is pushed to lower management while higher management enjoys high salary and great perks. Very low opportunity for business travel and personal interaction is missing between you & your stake holders (which hinders rapport building). Appraisal is okay but good to high performers will be disappointed due to disproportionate distribution of appraisal & cash incentives.

Likes

Management is a mix of bad and good. After you are promoted to managerial level you are expect to know about 80percent of your responsibility that you were never exposed to. The compensation is too poor compare to any other company but you will have mountenious responsibility.

Dislikes

Pay package- it is peanuts compare to other companies of same stature and work politics. Transport is free within a certain time but if your shift is outside that time window you need to travel to nodal point on your own to get the transport.