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Hopscotch

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3.2

based on 57 Reviews

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Designation
Experience
Mumbai
Customer Success, Service & Operations

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Hopscotch Customer Success, Service & Operations Department Salaries in Mumbai

based on 20 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

3 - 7 years exp. · Mumbai (4 salaries)
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₹3 L/yr - ₹3.8 L/yr

Customer Service Associate

4 - 7 years exp. · Mumbai (4 salaries)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Customer Service Executive

7 - 11 years exp. · Mumbai (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

SME

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.3 L/yr

Catalog Manager

9 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.9 L/yr - ₹8.9 L/yr

Customer Success Manager

10 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Senior Operations Manager

11 years exp. · Mumbai (AmbitionBox Estimate)
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₹23 L/yr - ₹29.3 L/yr

Quality Lead

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Director of Operations

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹27 L/yr - ₹34.5 L/yr

Customer Service Executive

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Team Lead Operations

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Customer Care Team Lead

8 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Operations Analyst

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Last Updated: 19 Jan, 2025

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2w
fathersahaab
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works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Hopscotch

1.0

Rated by 2 employees for salary & benefits

HR Exect in Mumbai

Full Time

 · 

Other Department

2.0
  •  posted on 29 Dec 2022
1.0
 for  Salary and Benefits

Likes

Flexible working.

Dislikes

No Salary benchmarking, no professional development, no career path, crazy mirco management, Head of Departments are not clear on what needs to be achieved, increments are completely a favoritism affair, no growth scope, politics and favoritism is quite prominent. Not at all a career building workplace. Few Head of Departments must change their autocrat work style.

read more
  • Salary - Bad
    • +5 more

None in Thane

Freelancer

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 May 2023
1.0
 for  Salary and Benefits

Likes

Don't like service...I was hopscotch customer

Dislikes

Hopscotch is Fake and irresponsible app😡...i was regular customer of hopscotch...but hopscotch did deactivate my account...I'm unable to login... I complaint to customer care since last 3 days but no any reply from hopscotch and not solve my problem.

read more
  • Salary - Bad
    • +6 more

Customer Service Executive in Mumbai

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Nov 2020
1.0
 for  Salary and Benefits

Likes

There is nothing to like about this company

Dislikes

would not recommend this company to anyone no job security , pathetic work culture unplanned lay offs first they give hike in salary and later remove the staff how has nice salary package

read more
  • Salary - Bad
    • +5 more

Associate Buyer in WFH (working remotely)

Full Time

 · 

Buying & Merchandising Department

2.0
  •  posted on 15 Jul 2022
2.0
 for  Salary and Benefits

Likes

E-commerce platform Fashion Design

Dislikes

Poor work life balance Micro management of employees Lack of vision Poor customer service Unhappy and unsatisfied partners and vendors Outdated business model

read more
  • Salary - Poor
    • +6 more

Lead Stylist in Prabhadevi Mumbai

UX, Design & Architecture Department

4.0
  •  posted on 25 May 2021
3.0
 for  Salary and Benefits

Likes

Working alongside Creative and enterprising team mates , scope for learning, good challenging creative opportunities .

  • Skill development - Good
    • +3 more

Dislikes

Too political , teams leads not supportive and transparent, no work life balance , disorganized team & planning

  • Work-life balance - Poor
see more salary related reviews

Hopscotch interview questions by designations

Senior Business Analyst (3)Software Developer (1)Assistant Manager (1)Backend Developer (1)
View all 11 interview experiences

Know more about Hopscotch Mumbai

More about working at Hopscotch

Hopscotch Salary FAQs

How much does Hopscotch pay per year?
The average Hopscotch salary ranges from approximately ₹2.3 Lakhs to ₹3.5 Lakhs per year for a Graphic Designer and ₹61 Lakhs to ₹72.5 Lakhs per year for a Engineering Manager. Salary estimates are based on 20 Hopscotch salaries received from various employees of Hopscotch. Hopscotch employees rate the overall salary and benefits package 1.0/5 stars.
What is the highest salary in Hopscotch?
The highest-paying job at Hopscotch is a Engineering Manager with a salary of ₹61 Lakhs to ₹72.5 Lakhs per year. The top 10% of employees earn more than ₹39 lakhs per year. The top 1% earn more than a whopping ₹75.65 lakhs per year.
What is the minimum salary in Hopscotch?
Minimum salary at Hopscotch depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹2.5 Lakhs to ₹4 Lakhs per year, and for Customer Care Executive the minimum salary is ₹1.7 Lakh to ₹4 Lakhs per year and so on.
What is the notice period at Hopscotch in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 50% of the Hopscotch employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 15 days or less, 33% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 6 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Hopscotch , Mumbai is INRunlock blur . Salary estimates are based on 20 Hopscotch latest salaries received from various employees of Hopscotch.

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