HomeLane Customer Success Representative salaries in Customer Success, Service & Operations in India

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Dislikes

There is a lot of politics and management doesn't address our issues. Salary is decent but career growth is slow.

Likes

... very friendly work culture .Infact during covid times intial March our CEO Mr .Srikanth Iyer had also split our salary and had provided early financial aid during the completion of 15 days . I'd always love the sentence which he often mentioned in his briefing saying " We all are a family". I felt really secure.

Dislikes

I really wanted to continue my work in Homelane but due to covid during March I was laid off .One morning I got a call from a senior and was informed that they had to let me go as the company is under heavy loss due to covid. I was taken aback and wondered how was this possible . Homelane is a well funded company and infact had made huge profits which was celebrated during the annual town hall meeting.This was an immature step which they took & it deeply hurt me evrytime I imagined Mr Iyer saying' we are a family'.They could have taken a slightly different approach & recommended us somewhere else or atleast told us in advance that look for work somewhere else because we are under loss.There was no prior notice for their actions and I'm jobless since more than 7 months now.Im the sole bread earner for my family & their actions deeply , negativily affected me.

Likes

Nothing

Dislikes

... culture very bad. Always forced by your manager to do work on your leave day's. Your manger will raised debite against you without your confirmation then your salary will deducted. After all out 5/5 performance they will realise that you are nothing , you didn't nothing . And i internal politics is very bad. They will never promote you after your good performance.very bad for designer ,sales, operations team . No leaves allowed even in festival or emergency .if you sales was not done properly then your leave will be cancelled and pressurise you for paper down.

Likes

Pay structure is good, but none the less if you survive the high end politics.

Dislikes

Management issues, horrible work-life, pressure and behind the door gossips with no professionalism involved at any level of the hierarchy.

Likes

Say no to sales and marketing team and other teams are somewhat good and Nothing good, to survive from on site toxic office environment, I chose this company even I got better offers than this company but those companies are on-site but here even remote job is being toxic, analyst are treated as a salv.es

Dislikes

...ously and this manager showed toxicity to him and pushed him out of the company. You guys will be thinking of salary, work from home and all these things, I would like to tell you something first... wait for atleast 3 weeks from the offer which you get from here. Pls don't take bad decisions like me,I am realizing it now and it was hurting my mental health and my family mental health also I am extending my work hours to deliver reports DoD and even in weekends. 🙃, any which ways greedy and unstable men/women will make bad decisions, i was working in better company and in better position, because of daily traveling of 14+14kms made me take this bad decision. I burnt my fingers unknowingly, So it's upto you check. Cheers and all the very best.