Hero MotoCorp Territory Service Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Working team as well as culture is good. Opportunity to learn is very less and Travel policy are good and comfortable. Vision of company is good and clear but how to attain and ways to achieve is not mentioned or clear.

Dislikes

Carrer growth and salary, Learning, Work life balance

Likes

hero motocorp, one of the day most employee friendly OEM, Good environment and policies for lady employees too.

Dislikes

...es in some areas have lot of politics which can disturb someone's career growth. Salary overall low for other OEMs.

Likes

salary and benefits are good,Team work is excellent and people development is very good.

Dislikes

Job security is very pathetic.No support from higher management company.Travel policy is is not fair and not flexible.No one have faith on field people.

Likes

...nch in the office 7. Bus service from jaipur city to Kukas (office location) 8. Good salary for an OEM 9. Reasonable job security (although there was a compulsory VRS in the past)

Dislikes

1. Lack of concrete processes that eliminates human errors 2. Poor documentation level. Past learnings are not recorded as they should be 3. Poor planning and prioritisation . Plethora of models/variants vs limited time. 4. Poverty of ambition : doesn’t aim to be the market leader in terms of technology or new product. The vision steers towards revenue and automobile market share primarily . 5. PDCA is rare 6. Project management team is more concerned about time than Quality and cost.

Likes

Salary on time. Almost fair appraisal process.

Dislikes

Please join if you want to do outstation travel for 18-20 days with relatively less amount of TA and 10yrs old hotel policy. Unnecessary targets in service parameters. Planning department is here to remind you in which parameter you are not focusing not in how you should work. Unnecessary poking of CSPD. No work life balance. Now a days job security is not there. You have to give full explanation and you have to be responsible if you have not travelled in one month no matter you are down from health point of view or your closed person dies. Absolutely zero skill development program for field employee. If you don't have any option left then only join.