Henry Harvin Education Customer Care Team Lead salaries in New Delhi

Likes

I regret joining this company. The lack of direction and support makes it unbearable. The company claims to promote work-life balance, but it’s just lip service.

Dislikes

...nd feels unstable. You're expected to be available 24/7, which leads to burnout. The pay structure is ridiculous. Experience counts for nothing here.

Likes

The only fact which I like is my teammates, they are supportive.

Dislikes

...get any growth opportunities. - Work and company policy are not pre-assigned - No extra benefits and perks apart from salary - Behavioural issue.

Likes

you just do 40% of target they will never ask you to leave they just a want an employee with less salary and work day and night so job security is always there

Dislikes

1. there is no fix date of salary and incentives. 2.they will not offer you good salary. 3.salary deductions if your target does not met at least 75% of if you less talk time 4.very unhygienic washroom and 1 washroom on 1 floor. 5.No post payment service is delivered to students and the students curse counsellors. 6.You will have to work on holidays as well but you get comp off but the bad part is if you take leave on that holiday double LOP get marked.

Likes

No respect for personal time; I often have to work late without pay. Contractors are expected to work twice as hard as full-time employees, yet receive no compensation during client holidays.

Dislikes

It's shocking how out of touch the leadership is with the realities of working remotely. The workload is unmanageable, and there's no help in sight. Work-life balance? What a joke. I was hired through a consultancy and only kept for a few months until the project ended. After that, I was let go without any communication.

Likes

Senior management is out of touch with the realities faced by employees.

Dislikes

There’s a complete lack of transparency regarding company decisions and policies. The benefits are mediocre at best, and the pay is not worth the hours you put in. Terrible management and constant micromanagement. No appreciation for hard work. There’s a culture of fear here. People are afraid to speak up or share their opinions. High turnover rates speak volumes about the work environment. Many good employees have left due to poor management.