HCLTech Customer Service Associate Salaries in India

Likes

... benefits, job security, infrastructure,safety, clients. They also provide cabs. The salary was always provided on time. It's really good to work there as it's a brand and helped in growth of my career.

Dislikes

The management of my Pearson project was terrible. They were so mean, egoistic, illogical and without knowledge. They never cared for the agents, do not believe in helping or resolving issues. The only think which was important to them were themselves only. They call employees as selfish. The manager of the chat process was pathetic.

Likes

Talking about HCL, one of the best mnc to work. Unlike other BPO companies HCL is unique in taking care of their employees. Throughout my whole experience I only saw this "employee first". Good old days in HCL.

Dislikes

...t like to point out certain factors which HCL couldn't offer to their employees. Appraisal, work location, salary, management was somewhat good but not as I expected.

Likes

Company culture is good. Secure Job.

Dislikes

There's no work life balance, no proper hike, no promotions. Even if you get promotion you won't get much increment in salary, There is no shift allowance even for night shifts.

Likes

I joined in as a fresher and this company turned out to be a nightmare for me

Dislikes

There is nothing to like about this company . No work culture , no growth , minimum salary is given just to hang you by a thread . Employees are being exploited in the name of company policies.

Likes

Hybrid WFH Good learning opportunities for presales Skill development Good Managers

Dislikes

Poor Work life balance Forced to work overtime and on weekends Compensatory off not given Poor appraisal system Very poor salary