HCLTech Senior Customer Care Engineer salaries in India

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Likes

I always have work to do and learn.

Dislikes

...to fraud you in whatever way possible. They drag everything as long as they can. All bonus, rewards strech easily to 1 year delay and if you resigned in between you are not eligible even if it's their fault in delay. No ethics. No rules.

Likes

This is all depends on your manager.

Dislikes

...g is changed every week or 2 times in a month. 3. Transport team is very bad. 4. HR said ask your questions but they guys have no answer about Appraisal or Salary increment/ promotion. 5. Appraisal is very bad like 1-5% only.

Likes

a good management gives good results. I like most of the things in HCL. 20kms to my home and flexible hours but the wrong person to manage project ruin everything.

Dislikes

No hike, no early release, Hcl does not follow the policies but we need to follow the policies. zero health benefits. worst project management. Variable pays are worst of all these negative points. Helping an employee to resolve an issue is hardest part. refering own people to projects. Healthy hiring but the bench strength is bigger than what they need.

Likes

1. Job security

Dislikes

1. Salary & appraisal: They will not increase the salary for more than 2.8-3 years. Fake promises to increase salaries and hike. No extra money for OT also. And also they are deducting variable pays every months without any reason (there is court case against HCL for that, you can read article on internet also). 2. Work life balance: In one word disgusting. We are working from morning 9 to late nights 9:30 average daily even one Saturday and Sundays. 3. Company culture: Fake promises and fake hike news they spread, and even after 2.8 years they are not releasing hike letters. 4. Work satisfaction: No matter how hard you work they will not happy and they will give more work to you. Senior managements are going home after 3:30 / 4:00pm but normal employees have to work till nights. 5. Overall: DONT JOIN THIS COMPANY.