HCLTech Senior Customer Care Engineer Salaries by Employees

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₹12.4 Lakhs - ₹15.9 Lakhs

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Last Updated: 8 Aug 2024

Companies similar to HCLTech for Senior Customer Care Engineer

Company name	Avg Annual Salary	Open Jobs
Aspect Software Senior Customer Care Engineer Salary 5 - 13 years exp. (7 salaries)	₹10.5 L/yr - ₹13.5 L/yr 11% less
Aspect Technology Center Senior Customer Care Engineer Salary 9 - 13 years exp. (6 salaries)	₹11.9 L/yr - ₹13.5 L/yr 14% less
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Thermo Fisher Scientific Senior Customer Care Engineer Salary 10 - 14 years exp. (5 salaries)	₹9 L/yr - ₹14 L/yr 19% less
Voltas Senior Customer Care Engineer Salary 12 - 15 years exp. (4 salaries)	₹5 L/yr - ₹6.3 L/yr 61% less

Senior Customer Care Engineer salary at HCLTech ranges between ₹12.4 Lakhs to ₹15.9 Lakhs per year for employees with 5 years of experience. Salary estimates are based on 1 latest salaries received from various employees of HCLTech.

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Salary related reviews for HCLTech

Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 20 Mar 2025

1.0

for Salary and Benefits

Likes

No work pressure out side of your shift. Hybrid model to go to office.

Job security - Excellent

Dislikes

...s required by the team. Sometimes different shifts in the same week as well. 4. What is salary hike? never heard of it.

Salary - Bad

+4 more

Deputy Manager in Pune

Full Time

Finance & Accounting Department

5.0

• posted on 13 Mar 2025

4.0

for Salary and Benefits

Likes

...to the mark.. Acquisition is happen but it's not smooth as compared to others...I would like to join again if they have clarity in the salary structure and position

Salary - Good

+5 more

Dislikes

Policies and benefits, transport, medical and gratuity it's deducted from employees salary ..

Team Lead in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 07 Mar 2025

3.0

for Salary and Benefits

Likes

Best company for freshers who want to build carrer in a right path. Exceptional performers will always be rewarded with bonus and certificates. Job security is best in the market.

Skill development - Good

+5 more

Dislikes

Promotions might delay even after recommendation. Experienced resources will face gradual hike in the pay scale which is not close the market rate. Work life balance might get affected during month end period due to workload.

Senior Associate in Noida

Full Time

Procurement & Supply Chain Department

3.0

• posted on 26 Feb 2025

3.0

for Salary and Benefits

Likes

1) Work life balance is Ok 2) Good Managers and colleagues 3) Job security is good 4) Work satisfaction

Job security - Good

+2 more

Dislikes

1) Salary is too less 2) Salary increment is very less 3) increment does not happen on time 4) 2_3 % hike yearly 5) No skill development 6) Politics

Process Associate in Chennai

Full Time

Procurement & Supply Chain Department

4.0

• posted on 13 Feb 2025

2.0

for Salary and Benefits

Likes

Hcltech is actually big organization and a good MNC to start. I'm actually fresher joined couple of months back in supply chain operation. But there are some things is there in some project. Like in our case has hybrid model but Reporting manager is forcefully say to come office only. Even my native location is in Kolkata. I want to relocate in Kolkata & work with that office. But I'm not very sure hcl has such policy or not however I didn't tell him. But due to the medical reason I need to go there i don't know how thing will manage. And if it's not happen i want to switch to Kolkata/chennai based project if possible in same lob's. If anyone can help me out regarding this pls I need your support actually!! Along with that, I have knowledge in excel advanced in data analyst role. I'm studying & learning about data analyst role. I have experience in excel advanced & power bi as well & basic sql knowledge. Thank you

Skill development - Good

+2 more

Dislikes

Salary is very low for fresher compare to all other MNC. Growth is some where slow. Should to be a more professionalism from hr to reporting manager in all cases.

Salary - Poor

+1 more

see more salary related reviews

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What people are saying about HCLTech

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goodtoknow293

1w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Senior Customer Care Engineer Salary FAQs

How the salary growth look like for a Senior Customer Care Engineer at HCLTech in India?

The salary growth for a Senior Customer Care Engineer at HCLTech depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Engineer can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
5 years	₹12.4 Lakhs to ₹15.9 Lakhs per year

and so on.

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HCLTech Senior Customer Care Engineer Salaries

HCLTech Senior Customer Care Engineer salary in India ranges between ₹12.4 Lakhs to ₹15.9 Lakhs. This is an estimate based on latest salaries received from employees of HCLTech.