HCL Group Head Customer Experience Salaries by 3 Employees (Updated 2025)

18 - 20 years exp.

₹36 Lakhs - ₹46 Lakhs

Low Confidence

Avg. annual salary

Fixed

₹

Lakhs

Variable

₹

Lakhs

Monthly In-hand Salary

20% less than the average Head Customer Experience Salary in IT Services & Consulting Companies for 18 - 20 years of experience

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Last Updated: 19 Feb 2025

Companies similar to HCL Group for Head Customer Experience

Company name	Avg Annual Salary	Open Jobs
Bharti Airtel Head Customer Experience Salary 17 - 22 years exp. (7 salaries)	₹19.8 L/yr - ₹50 L/yr 5% less
Mahindra & Mahindra Head Customer Experience Salary 17 - 19 years exp. (6 salaries)	₹47.5 L/yr - ₹1 Cr/yr 104% more
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Games24x7 Head Customer Experience Salary 11 - 18 years exp. (5 salaries)	₹26 L/yr - ₹70 L/yr 3% more
Valorah Head Customer Experience Salary 14 - 16 years exp. (4 salaries)	₹10 L/yr - ₹16 L/yr 70% less
Next360 Head Customer Experience Salary 15 - 19 years exp. (4 salaries)	₹12 L/yr - ₹20 L/yr 57% less

Head Customer Experience salary at HCL Group ranges between ₹36 Lakhs to ₹46 Lakhs per year for employees with experience between 18 years to 20 years. Salary estimates are based on 3 latest salaries received from various employees of HCL Group.

Experience wise HCL Group Head Customer Experience salaries

Last Updated: 19 Feb 2025

Experience	Avg Annual Salary
15+ years (3 salaries)	₹36 L/yr - ₹46 L/yr
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Salary related reviews for HCL Group

Analyst in Gurgaon / Gurugram

Full Time

Procurement & Supply Chain Department

3.0

• posted on 17 Feb 2025

2.0

for Salary and Benefits

Likes

Only what I can see good is job security but also the other factors which can push you to lose your job.

Job security - Good

Dislikes

Promising hybrid from last August but no solution, as per then for few employees they are not doing at for so called "team chain" Less salary with a huge 3.8% hike Can not see promotion untill you are a management employee Work satisfaction was good till some time but company has ruined it well. Culture 😀, irritating management, promising to provide recognition for extra performers which was mentioned 2 months back and now there is nothing 😀.

Salary - Poor

+4 more

Analyst in Bangalore / Bengaluru

Contractual

Customer Success, Service & Operations Department

3.0

• posted on 06 Aug 2023

2.0

for Salary and Benefits

Likes

Currently working as Third party waiting to become full time employee and since 3 months my Full time employee request is still pending and they keep postponing.

Company culture - Good

Dislikes

Very less appraisals and no joining bonus also growth is less compared to other companies.

Salary - Poor

+2 more

Senior Analyst in Lucknow

Finance & Accounting Department

4.0

• posted on 06 May 2022

2.0

for Salary and Benefits

Likes

It is a great apportunity for me to work in HCL as such designation. All the reporting manager are very supportive. The work make me learnt lots of things in finance. The co-workers are very loyal. We generally worked to help each other to complete work ASAP.

Job security - Good

Dislikes

Growth in salary is very low. Some issues related to HR and managers but they ignored.

Salary - Poor

+1 more

Analyst in Bangalore / Bengaluru

Corporate Banking Department

2.0

• posted on 02 Jul 2020

1.0

for Salary and Benefits

Likes

There are no such things I like about HCL. but I have made a very few good colleagues.

Dislikes

Management, work pressure, low salary, no growth, more than 10hrs work in a day. Managers do not value an individual's strength. No moral support.

Salary - Bad

+6 more

Senior Analyst in Noida

Customer Service Department

5.0

• posted on 09 Nov 2020

3.0

for Salary and Benefits

Likes

i have joined HCL as a fresher 3 years back. The infrastructure is really nice.. they provide a very safe cab facility with no deduction from employees salary they have 3 in-campus cafeterias that maintain good hygiene and variety of food choices. they too have in-campus baby care which is a very good option for working womens they too have healthcare inside there premises. All in all, i really like working here bcz they provide a proper work life balance.

Job security - Excellent

+4 more

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What people are saying about HCL Group

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HCL medical policy is the worst policy. Also their internal policies are not employee friendly.

Believe me, this is one of the worst medical insurance policy given by HCL to its innocent employees. The TPA is vidal. One of the deadliest TPA. Almost all the important rules they will hide, it will be reflected at the time of claim processing. Almost every employee in HCL is struggling to settle their claims. If the amount is more than 50000 then just forget about it. Even if you mail to higher authorities of HCL, vidal will not care about it. I am just fed up 😞 to following up them. For a middle class family, 30000 is a significant amount. Also HCL policies are not good. It is changeable. This company is not employee friendly. If you have multiple offers then mark it as your last option to accept. Even if you join there then take a good external medical policy.

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HCL Group Head Customer Experience Salary FAQs

How the salary growth look like for a Head Customer Experience at HCL Group in India?

The salary growth for a Head Customer Experience at HCL Group depends on factors such as experience, performance, and promotions. On average, a Head Customer Experience can expect the following growth trajectory at HCL Group:

Experience	Average Salary Range
15 years	₹36.0 Lakhs to ₹46.0 Lakhs per year

and so on.

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HCL Group Head Customer Experience Salaries

HCL Group Head Customer Experience salary in India ranges between ₹36 Lakhs to ₹46 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 HCL Group latest salaries received from various employees of HCL Group.