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GTT Communications

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3.8

based on 109 Reviews

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Customer Success, Service & Operations

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GTT Communications Customer Success, Service & Operations Department Salaries in India

based on 95 latest salaries
Designation Avg Annual Salary Open Jobs

Service Desk Coordinator

Fresher (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Operative

7 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Voice Engineer

6 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.4 L/yr

Process Associate

6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Talent Acquisition Specialist

6 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Senior Service Desk Engineer

6 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Sr.CCE

3 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Deputy Manager Operations

4 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Voip Engineer

5 years exp. (AmbitionBox Estimate)
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₹8.4 L/yr - ₹10.7 L/yr

Incident Manager

5 years exp. (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.6 L/yr

Senior Associate

5 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Customer Service Representative

2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Operation Supervisor

9 years exp. (AmbitionBox Estimate)
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₹8 L/yr - ₹10.2 L/yr

Customer Executive

2 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Associate Network Engineer

6 years exp. (AmbitionBox Estimate)
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₹6.6 L/yr - ₹8.5 L/yr

Operations Manager

12 years exp. (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

Senior Customer Support Executive

3 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Billing Specialist

11 years exp. (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5.9 L/yr

Customer Service Executive

5 years exp. (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Senior Network Support Engineer

4 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Last Updated: 29 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for GTT Communications

3.1

Rated by 24 employees for salary & benefits

Tier 1 Engineer Service Assurance Global NOC in Pune

Full Time

 · 

Pune Department

3.0
  •  posted on 30 Jul 2021
1.0
 for  Salary and Benefits

Likes

...t has issue with team management. No value for an employee during WFH Condition.No issues about salary.

read more
  • Skill development - Excellent
    • +2 more

Dislikes

Management level. Egoistic attitude of management. Unfairness. Employee Benefits.Political Behaviour

  • Salary - Bad
    • +3 more

Network Analyst in Pune (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Nov 2024
1.0
 for  Salary and Benefits

Likes

Good just because they provide work from home and also if you are fresher.

Dislikes

I have many points for dislike: -Tech company but give target to the employee just like sales team, nothing good to learn. - Full of micromanagement - No specific SOP for the project every team follow process according to their choice. - Put on PIP during the appraisal.

read more
  • Salary - Bad
    • +6 more

Network Analyst in Pune (working remotely)

Full Time

 · 

Production, Manufacturing & Engineering Department

3.0
  •  posted on 08 Oct 2024
1.0
 for  Salary and Benefits

Likes

I appreciate the remote work option, and the management and team processes are great. However, it would be even more beneficial if the company could offer more opportunities for technical skill development.

read more
  • Company culture - Excellent
    • +1 more

Dislikes

The ompany doesn't offer any night shift incentives or allowance.

  • Salary - Bad
    • +2 more

Network Operations Supervisor in Pune

Full Time

 · 

Engineering - Hardware & Networks Department

2.0
  •  posted on 18 Apr 2023
1.0
 for  Salary and Benefits

Likes

GTT is a good company for beginners & who have less than 2 years of experience.

  • Job security - Good

Dislikes

No exposure on technical kinds of stuff & A lot of dependencies is there. You become dependent on international guys as accesses/responsibilities are given to Indian guys. If you are getting an offer & reporting manager is Ajith or Santiago then do not accept the offer. Otherwise, you will sacrifice your own growth by your own hand. The above statements are comes from 5 years of experience.

read more
  • Salary - Bad
    • +4 more

Assistant Product Manager in Bangalore Rural

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 May 2023
3.0
 for  Salary and Benefits

Likes

My colleagues were something that kept me motivated to work. Looking forward to challenges and growth is what I was looking for but none of that happened.

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Dislikes

The management was incompetent and spoke only their regional language (Telugu) all the meetings and general communication took place in the same language. You were welcome to the club only if you knew Telugu. Any suggestions and ideas presented were turned down and you were shown the door. Only people with high political behavior could survive in the company as that is the only skill they look for. Your ability and talent do not matter at all.

read more
  • Skill development - Bad
    • +4 more
see more salary related reviews

GTT Communications interview questions by designations

Network Analyst (3)Accountant (2)Engineer 1 (1)Office Staff (1)
View all 10 interview experiences
More about working at GTT Communications

GTT Communications Salary FAQs

How much does GTT Communications pay per year?
The average GTT Communications salary ranges from approximately ₹3 Lakhs to ₹3.2 Lakhs per year for a Provisioning Engineer and ₹10 Lakhs to ₹22.4 Lakhs per year for a Manager. Salary estimates are based on 95 GTT Communications salaries received from various employees of GTT Communications. GTT Communications employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in GTT Communications?
The highest-paying job at GTT Communications is a Manager with a salary of ₹10 Lakhs to ₹22.4 Lakhs per year. The top 10% of employees earn more than ₹11.03 lakhs per year. The top 1% earn more than a whopping ₹25 lakhs per year.
What is the minimum salary in GTT Communications?
Minimum salary at GTT Communications depends on the role you are applying for. For Gnoc Engineer the minimum salary is ₹3 Lakhs to ₹4.1 Lakhs per year, and for NOC Engineer the minimum salary is ₹3 Lakhs to ₹5.5 Lakhs per year and so on.
What is the notice period at GTT Communications in Customer Success, Service & Operations Department?
According to AmbitionBox, 46% of the GTT Communications employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 48 responses on AmbitionBox in last 2 years.

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GTT Communications Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at GTT Communications is INRunlock blur . Salary estimates are based on 95 GTT Communications latest salaries received from various employees of GTT Communications.

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